History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

Geography Geography 4 min read

Discovering America

What's the easternmost point of the US? If you say Maine, think again!

Image: Jon Sailer

We’ve all picked up "facts" about the fifty states somewhere along the way, but not all of them hold up. Some are half-truths passed around for generations , others are just plain wrong. So, in an attempt to set the record straight once and for all, we’ve gathered some fun truths that clear up the biggest mix-ups about our states.

1
Arizona skips Daylight Saving Time

Image: Christoph von Gellhorn

This is partly true because most of the state doesn’t bother with Daylight Saving Time . They stopped changing the clocks back in 1967. The exception is the Navajo Nation, which stretches into Utah and New Mexico and keeps DST so all its communities stay on the same schedule. Now, as for the smaller Hopi reservation, inside the Navajo Nation, it sticks with Arizona time… Yes, quite confusing if you’re not a local.

2
Georgia isn’t really the Peach State

Image: Jessica Furtney

Georgia loves its peaches, sure, but the state’s top fruit money-maker is actually blueberries . In recent years, blueberries have brought in several times more cash for farmers than peaches. Meanwhile, California grows far more peaches than Georgia ever has. The nickname stuck from the old days when Georgia peaches were famous for their flavor, not their volume. So while the pride is real, the peaches aren’t quite the powerhouse people may think.

3
Nevada didn’t record the hottest US temperature

Image: tommao wang

You probably think of Nevada’s desert heat as unmatched, but the all-time record belongs to California’s Death Valley . In July 1913, it hit a mind-melting 134 degrees Fahrenheit, the hottest temperature not only in America but the hottest ever recorded on Earth!

4
Minnesota doesn’t have the most lakes

Image: Tom Conway

Minnesota proudly calls itself the "Land of 10,000 Lakes," but that’s selling itself short… The real number is closer to 12,000. However, Alaska wins this battle . The state has more than 3 million lakes over five acres in size. In fact, Alaska contains over 40 percent of the nation’s surface water. If you love fishing, kayaking, or just staring at a quiet stretch of water, the true lake capital of America is far up north.

5
Pineapples aren’t native to Hawaii

Image: Christian Joudrey

Pineapples are everywhere in Hawaiian imagery, but the plant actually comes from South America , mainly Paraguay and southern Brazil. Spanish explorers likely brought them to Hawaii in the 1500s after spreading them across the Pacific to places like the Philippines and Guam. Hawaii’s climate turned out to be perfect for growing them and by the 1900s, the islands were producing so many pineapples that the fruit became a symbol of Hawaii itself.

6
Maine isn’t the country’s easternmost point

Image: Chris Henry

If you’re a Geography geek, you’ll love this one. You might picture Maine’s rocky coast as the eastern tip of America, but the actual easternmost point is thousands of miles away, on Alaska’s Semisopochnoi Island in the Aleutians. How is that possible? Well, that’s because it crosses the 180th meridian, putting it in the Eastern Hemisphere. That means part of Alaska technically sits farther east than anywhere in Maine.

7
The biggest US earthquake didn’t happen in California

Image: Lala Miklós

California has suffered some big earthquakes in its history, but the most powerful earthquake in America struck Alaska in 1964 . It hit Prince William Sound with a magnitude of 9.2. It was so strong it shook the ground for four and a half minutes and triggered massive tsunamis. In today’s dollars, the damage would total more than $2 billion. Alaska sits on a collision zone of tectonic plates, making it one of the world’s most seismically active regions.

8
The Everglades isn’t America’s biggest swamp

Image: Joshua J. Cotten

A lot of people picture the Florida Everglades when they think of swamps, but technically, the Everglades isn’t a swamp at all. The real title of the largest swamp in the United States goes to Louisiana’s Atchafalaya Basin , which spans about 1.4 million acres. This swamp has a vast mix of cypress forests, bayous, and marshes, and it’s more than twice as productive as the Everglades when it comes to wildlife and plant life.

9
Big cities aren’t always capitals

Image: Mackenzie Cruz

It surprises people how often the biggest city isn’t the state capital . New York City? Not the capital… Albany is. Chicago? Nope, that honor goes to Springfield. Pennsylvania’s capital isn’t Philly or Pittsburgh, it’s Harrisburg. Even California’s capital isn’t L.A. or San Francisco, it’s actually Sacramento. Out of fifty states, only seventeen have their most populous city as the capital.

10
Alaska isn’t divided into counties

Image: Rod Long

Alaska likes to do things its own way. Instead of counties, it’s split into boroughs , and a massive area known as the Unorganized Borough has no local government at all. People out there don’t pay property taxes, but that freedom comes with challenges, limited services, fewer job options, and tough living conditions.

General General 4 min read

Embracing our multilingual nation

Do you know what is the second most spoken language in the United States?

Image: Houcine Ncib

In the United States, the number of people who speak a language other than English at home has nearly tripled over the last three decades, increasing from 23.1 million to 67.8 million. According to the 2019 American Community Survey by the Census Bureau, more than 350 languages are spoken across the country , making it one of the world's most linguistically diverse nations. In this article, we’ll explore the 12 most spoken languages in the United States. Can you guess how the rankings go?

1
12. Portuguese

Image: Etienne Girardet

Today, there are over 845,000 Portuguese speakers in the United States, making it the 12th most spoken language after English.

The Portuguese-speaking community is composed of immigrants from both Portugal and Brazil. Since the 1960s, many Portuguese immigrants have settled along the coast of Massachusetts, where they could continue their traditional fishing activities. Besides Massachusetts, Portuguese is most commonly spoken in Connecticut, Rhode Island, and Utah.

2
11. Hindi

Image: Rohan Solankurkar

Hindi is the most widely spoken Indian language in the United States, with more than 890,000 people speaking it . Hindi belongs to the Indo-European language family and has been included on the U.S. State Department's list of critical languages due to strategic commercial interests in South Asia.

Hindi-speaking Indians began immigrating to North America in the early 19th century. The community has primarily settled in large cities such as New York City, Washington D.C., San Francisco, Los Angeles, and Chicago.

3
10. Russian

Image: Tessakay

There are currently almost 950,000 Russian speakers in the United States. Did you know that Russian is one of the two official languages aboard the International Space Station? NASA astronauts typically take Russian language courses to communicate with their Russian counterparts.

Another well-known Russian-speaking community is in New York's Brighton Beach neighborhood, often referred to as "Little Odessa." Cultural events, festivals, and markets featuring traditional Russian foods, music, and crafts are common sights here. Los Angeles is another city where Russian is regularly used.

4
9. Korean

Image: 昆 阿

Over the past few decades, the number of Korean speakers in the United States has grown significantly, with nearly 1,100,000 people now speaking Korean .

Los Angeles is home to the largest Koreatown in the country, and many residents in other major cities speak Korean at home, helping to maintain and promote the heritage of this Asian culture in the United States.

5
8. Arabic

Image: Rawan Yasser

With more than 1.2 million speakers, Arabic is the eighth most spoken language in our country.

Arabic is spoken in immigrant communities from countries such as Egypt, Lebanon, Syria, Iraq, and Yemen. These communities are most prominent in states like California, New York, and Michigan, where Arabic is commonly heard in homes and community centers.

6
7. German

Image: FotosFuerBlogger

German is widely spoken in states with high populations of German ancestry, such as Pennsylvania, Wisconsin, and Texas. When including Yiddish, Pennsylvania Dutch, and other West Germanic languages, there are over 1,450,000 German speakers in the United States.

Cities like Fredericksburg and New Braunfels, Texas, were founded by German immigrants and continue to celebrate their heritage with festivals such as Oktoberfest. In Pennsylvania, a large number of Pennsylvania Dutch speakers—predominantly among the Amish and Mennonite communities—speak this German dialect, which is not, as one might expect, Dutch.

7
6. Vietnamese

Image: Huynh Van

The number of Vietnamese speakers in the United States is similar to that of the previous language on this list, with more than 1.5 million people speaking the language of this Southeast Asian country.

In recent decades, the number of Vietnamese immigrants has been increasing exponentially. Most have settled in California, followed by Texas, Florida, Washington, and Georgia.

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5. Tagalog

Image: Emmanuel Nicolas Jr.

Despite being the fifth most spoken language in the United States, Tagalog is often overlooked. For those who have never heard of it, Tagalog is one of the official languages of the Philippines.

A significant number of Filipino immigrants have settled in the United States since the early 19th century. According to the U.S. Census Bureau, there are currently more than 1.7 million Tagalog speakers . Thirty-eight percent of Filipinos in the United States live in California, with relatively large concentrations also in Hawaii and Texas.

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4. French

Image: Erik Mclean

If we include Patois, Cajun, Haitian, and Louisiana Creole—a hybrid of French and various African languages—French is the fourth most widely spoken language in the United States.

The French influence, which dates back to the 17th century, is evident in a wide variety of American English words and phrases. Today, there are nearly 2.1 million French speakers in the country.

10
3. Chinese

Image: 五玄土 ORIENTO

The Chinese language, including its different variants such as Mandarin, Cantonese, and Hokkien, contributes significantly to the cultural diversity of the United States. Although the gap between the second and third most spoken languages in the country is considerable, the number of people who speak Chinese is still representative.

With approximately 3.5 million Chinese speakers across the country, the greatest influence of this culture can be found in states with the highest concentrations of Chinese immigrants, such as New York and California.

11
2. Spanish

Image: Leeloo The First

Spanish is the second most spoken language in the United States and one of the fastest-growing languages in the country. This is no surprise, as approximately 19% of the total population is of Hispanic origin.

According to the U.S. Census Bureau, more than 40 million people speak Spanish in addition to English in the United States. Hispanic communities are found throughout the nation, with the largest concentrations in California, Texas, Florida, and New York.

12
1. English

Image: Wilhelm Gunkel

Although it is not surprising that English is the most widely spoken language in the United States, it is still not recognized as an official language. However, more than half of the 50 states have passed laws granting it official language status.

English speakers make up a large percentage of the U.S. population, with approximately 78 percent speaking only English . American English is also incredibly rich, composed of dozens of regional dialects with distinct grammar, vocabulary, and pronunciation.

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