History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

General General 3 min read

Legendary names of our land

Did you know all these icons of American folklore?

Image: Jon Sailer

America is a land of tall tales, for sure. Legendary figures that date back centuries keep coming up in stories and symbols. Some of them were born from the hardships of frontier life, others from the mysteries of the wilderness. How many of these figures are you acquainted with?

1
Paul Bunyan

Image: Abby Savage

The giant Northwoods lumberjack and his blue ox, Babe, began as camp lore but became truly national once adman W.B. Laughead used him in Red River Lumber Company pamphlets. Those promotions helped standardize the tall-tale feats , like the myth that he carved all of Minnesota’s lakes with his axe or his footprints.

2
Johnny Appleseed

Image: Bozhin Karaivanov

A real nurseryman turned folk saint, Johnny Appleseed (a.k.a. John Chapman) planted nurseries (not random seeds) on the frontier, selling or leasing saplings to settlers. Because cider drove apple demand, his work fit the era’s foodways and law.

Over time, he was mythologized as a barefoot, pot-hatted wanderer who "greened" the Midwest .

3
Pecos Bill

Image: JosephHershMedia

The ultimate cowboy hero who lassoes tornadoes and rides mountain lions . Though set in the mythic West, he’s a 20th-century creation: Edward O’Reilly’s 1917 stories (and later children’s retellings) created his outlandish feats.

4
John Henry

Image: Ian Talmacs

The steel-driving man who raced a steam drill and "died with a hammer in his hand" embodies labor dignity in the machine age. Ballads likely trace to late-19th-century railroad/tunnel work in the South. The story’s core made him a working-class icon and civil rights touchstone.

5
Davy Crockett

Image: Eric Francis

A real frontiersman and congressman whose image ballooned into legend via 1830s almanacs and later popular culture (most famously Disney’s 1950s series).

Known for the image of the coonskin cap on his head and his bear-wrestling bravado, his death at the Alamo sealed his heroic reputation.

6
Mike Fink

Image: Terrance Raper

The "king of the keelboaters" of Ohio–Mississippi river lore, famed for marksmanship and pranks. A semi-legendary man, he eventually made it into folktales and later print stories. They all fixed him as the wild spirit of the river trade before steamboats took over.

7
Molly Pitcher

Image: Foysal Razu

A Revolutionary War camp-follower-turned-artillery heroine in legend. She is often linked to the 1778 Battle of Monmouth. In reality, historians note that "Molly Pitcher" functions as a composite legend of different women, herself a symbol for women’s wartime labor.

8
The Headless Horseman

Image: Melissa

Washington Irving’s 1820 tale set in Sleepy Hollow cemented America’s most famous ghostly rider. The figure merges European motifs with Hudson Valley lore, and it eventually became a perennial of American Halloween culture.

9
Sasquatch

Image: Jon Sailer

The shaggy forest giant of the Pacific Northwest has Indigenous antecedents, but the modern media phenomenon exploded after 1958 reports of enormous footprints in Northern California. Since then, " Bigfoot " has fueled tourism, legislation proposals, and endless debate.

10
The Jersey Devil

Image: Lukáš Parničan

South Jersey’s Pine Barrens " state demon ," long tied to the Leeds family legend and 18th-century quarrels, became a 20th-century media sensation. Descriptions of it vary, often including a mixture of different animal parts, such as a goat-horse head, bat wings, and cloven hooves. Although not everyone agrees on what it would look like, it is definitely a regional identity badge of New Jersey.

11
Mothman

Image: Ojaswi Pratap Singh

Reported around Point Pleasant, West Virginia, this is a red-eyed, winged figure who allegedly predicted disasters, something that became even more popular when the Silver Bridge tragically collapsed. The 2002 film The Mothman Prophecies embedded it in pop culture: Festivals, statues, and a museum now anchor its local mythology.

General General 4 min read

Can you recall any example?

Cheaper or costly? Items that have sunk or raised in price over the years

Image: Sora Shimazaki

There was a time when lobster was a cheap, poor man’s dish. And there was also a time when air flights were only for the wealthy. But not anymore. Countless products’ prices have gone up or down over the years. Things that once were very exclusive and expensive became accessible due to their production methods. And many things that used to be cheaper are now harder to come by due to scarcity or marketing tactics. Take a look at the following 10 examples of such situations.

1
Clothing (cheaper)

Image: Nick de Partee

Back in the mid-20th century, average American families spent about 10% to 12% of their household income on clothing. That figure has dropped to around 3%. That is not because people buy fewer clothes but because the prices have dropped significantly over the last decades.

Starting about fifty years ago, most U.S. clothing production moved overseas, where labor costs are lower and production output is higher . Those savings were passed onto consumers, and as fast-fashion brands proliferated, Americans had more options at lower prices than ever before.

2
Magazines (more expensive)

Image: Rhamely

While younger generations will not remember this, 25 years ago, magazines were an Internet of sorts : it was the quickest way to access information and color pictures of any subject you were interested in. Magazines were a ubiquitous item, sold everywhere at modest prices. Since the World Wide Web came along, magazines became less important and less demanded products.

If you have bought magazines lately or have inquired about their price, you might be surprised to discover how pricey these items have become.

3
Bananas (cheaper)

Image: John Vid

Believe it or not, back in the day, bananas used to be quite an expensive fruit. These days, this product is one of the cheapest and most popular fruits in the supermarket but when it first became available in the U.S., following the Civil War, it was sold for about 10 cents a piece — that’s about $3 per banana today.

The price of tropical fruit has hovered between 50 and 60 cents per pound for the last 20 years — a significant drop from its early cost. Despite being imported from faraway places and requiring cooling containers, banana sellers produce only one variety, the Cavendish, meaning the fruit can be harvested in abundant volumes and ripened at the same time .

4
Concert tickets (more expensive)

Image: Nainoa Shizuru

There was a time when going to a concert was a pretty accessible event. The ticket prices were low, even for well-known artists. But then, a couple of big players came along into the business and the prices skyrocketed like never before . Besides the ticket price itself, the service charge and taxes make for a hefty sum, not affordable by everyone anymore.

5
Television sets (cheaper)

Image: Peter Geo

It’s a well-known fact that as technology improves and becomes more efficient, prices come down. However, one consumer electronics category stands out from the rest for its drastic price cuts: televisions. The first color TV set debuted in 1954 with a $1000 price tag , and a 15" screen. According to the U.S. Bureau of Labor Statistics’ inflation calculator, that would be more than $11,600 today.

Compare that number to a 65-inch, high-definition smart TV that might cost around $500 in today’s dollars and the price drop is nothing short of amazing.

6
Car insurance (more expensive)

Image: Herson Rodriguez

Car insurance was never the cheapest service in the world, but it used to be a much more accessible price, with options for every pocket. In recent decades, auto insurance premiums have been steadily climbing , making car ownership a more exclusive deal altogether than it used to be.

7
Air flight tickets (cheaper)

Image: Suhyeon Choi

Yes, it may feel like airline ticket prices have surged in recent years due to airport taxes and fuel prices, but if we look at the price evolution over the last decades, we can see that tickets have become much more affordable than before .

Commercial air travel used to be a luxurious experience available only to the wealthy. In 1941, an average flight from Los Angeles to Boston would have cost more than $5,000 in today’s money. These days, a one-way flight from Los Angeles to Boston commonly costs around $300.

8
Fast Food (more expensive)

Image: Kenny Eliason

Getting a burger with fries and a soda for a couple of dollars was a standard deal back in the day, but not anymore. Fast food prices have steadily increased in the last few decades , making the tag for a standard menu almost the same and sometimes even more expensive than a meal at a regular restaurant.

9
Washing machines (cheaper)

Image: engin akyurt

In the same way that TVs have dropped the price, most other appliances have gone down the same path, and washing machines are no exception . These devices, an invaluable addition to modern life, have changed significantly from the 1950s to today.

In 1959, a Kenmore washer was advertised for $209.95. Today, that amount inflates to more than $2,200, which is a $1,600 difference from a basic $500 to $600 top-loading Kenmore machine today.

10
Prescription medicine (more expensive)

Image: Haley Lawrence

Healthcare costs in America have been a complicated problem for years. Not just health insurance but also essential medicines have been raising their prices steadily for a very long time.

It can’t be said that medicines used to be cheap but definitely were far more accessible than these days.

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