General General 6 min read

Ho Ho Ho vibes!

Unwrapping 10 fun Christmas facts that you probably didn’t know!

Image: JESHOOTS.COM

We all love this time of the year, don’t we? Christmas is all about twinkling lights, holiday music, wrapping and unwrapping presents, and getting together. But the traditions of our country all have a backstory and, popular as this date is, there are a lot of quirky fun facts to unveil. So, we’ve gathered 10 of them for you to start getting into the holiday spirit. Are you ready? Let’s go!

1
Shopping chaos

Image: Nathan Lemon

Move over, Black Friday! It seems counterintuitive to think there’s a day that is busier than the one day devoted to buying and taking advantage of super sales, but as it turns out, the two days right before Christmas actually take the ranking as the busiest shopping days of the year.

As the holiday countdown hits single digits, shoppers everywhere rush for those last-minute gifts and stocking stuffers.

Do you know what we mean? Those few days, you can almost feel the energy buzzing at every checkout line. If you have ever been in a store on December 23rd, you know the frenzy firsthand. Now, want some pro-tip? Make a list and check it twice to avoid panic shopping! Who knew that Christmas Eve could rival Black Friday for chaotic crowds?

2
The dangers behind decorating

Image: freestocks

While holiday decorating is one of the joys of the season, it’s also a little risky business. November and December see an uptick in home accidents, with 34% of decorating injuries caused by falls. Climbing ladders to string up lights or reaching for that high branch on the tree can get tricky!

It’s a good reminder to decorate with care and maybe enlist some help for those high-up decorations. After all, the holidays are about spending time with family, not in the ER. So, keep it safe and merry as you turn your home into a winter wonderland.

3
Rudolph’s Advertising Origins

Image: Tim Gouw

Who doesn’t love Rudolph the Red-Nosed Reindeer? He is a true Christmas icon, but he wasn’t always the holiday figure we know today. In fact, he got his shiny start as an advertising gimmick for Montgomery Ward back in 1939.

The department store created the character to attract holiday shoppers and boost sales, and boy did it work! Rudolph quickly became a beloved part of Christmas lore, it captured hearts with his glowing red nose and underdog story.

It’s funny to think that one of the most famous Christmas figures was born from a marketing strategy, but if you come to think about all these traditional figures, they were all born the same way. Regardless, Rudolph lights the way for Santa every year and we simply adore it!

4
Dickens’ Speedy Classic

Image: Elin Melaas

Talk about Christmas traditions! Charles Dickens’ timeless tale, A Christmas Carol , feels like it’s been around forever, and we’ve all probably read it more than once.

Did you know it only took him six weeks to write ? That’s right, in just a month and a half, he crafted one of the most long-lasting holiday stories of all time. Published in 1843, Dickens’ story of redemption and the Christmas spirit has been adapted into countless films, plays, and musicals.

He wrote it in a hurry because he needed money. Little did he know his rush would produce a masterpiece read in every classroom and household during the holiday time and any other time of the year!

5
Seattle’s sky-high tree

Image: Annie Spratt

Talk about decking the halls! The tallest Christmas tree ever displayed in our country stood tall and proud in Seattle, Washington, and it reached a jaw-dropping 221 feet ! If you can’t figure out how tall that is, that’s about the height of a 20-story building!

It was displayed in 1950 and, tall as it was, imagine all the lights and ornaments it took to decorate that beautiful tree. It quickly became a symbol of holiday glory. While it’s not every day you see a Christmas tree as tall as a skyscraper, it’s fun to imagine what that lighting ceremony must have been like. Don’t worry, most of us are happy with our 6-footers! But this defies the belief that less is more, right? When it comes to Christmas spirit, more is more!

6
Visa goes crazy!

Image: CardMapr.nl

We’ve already established that the Christmas season is the busiest in sales. But if you think holiday shopping is busy, imagine how busy Visa credit cards are! Here’s the fact: During the Christmas season, Visa cards are used around 6,000 times per minute . That’s a whole lot of swiping (or tapping,) don’t you think?

And it’s not only to buy gifts, consider this is also a touristic time of the year so, from buying presents to booking travel, credit cards get quite the workout in December. It’s not surprising, considering how much we all spend on making the holidays special! Even if our credit cards don’t really like it.

7
Franklin Pierce’s presidential tree

Image: Annie Spratt

The White House Christmas tree is a wonderful tradition, (one of our personal favorites, at least) but do you know who was in charge of setting this precedent?

In this case, we’ve got Franklin Pierce to thank, because in 1856 he became the first US president to put up an official Christmas tree in the White House .

Of course, back then, it wasn’t the massive display we see today, but it was the beginning of a tradition that continues to this day. Every year, a whole spectacle is set around putting up the Christmas tree and is televised for everyone to enjoy. There was a first, but we haven’t seen the last of this tradition yet!

8
X marks the Christmas spot

Image: Cris DiNoto

Not a year goes by without millions of people getting a text from a loved one saying "Mery X-mas! Lots of love" This is also a common thing in sales. Now, if you’ve ever seen "X-mas" and thought it was just a shortcut for "Christmas," think again!

The "X" in X-mas actually comes from the Greek letter Chi , which is the first letter of the Greek word for Christ . So, it’s not a lazy abbreviation of a long word, it is a historical nod to the religious roots of the holiday. It’s been used for centuries, though some people still debate its use today and it is more popular among the younger generations. Do you use it?

9
Oklahoma’s late start

Image: Hayden Scott

It is hard to imagine a time when Christmas was not a thing, but there was actually a moment in history, not long ago, when this fun holiday was not legal in Oklahoma!

This state might be known for its wide-open plains, but it was the last state in the country to declare Christmas a legal holiday . That didn’t happen until 1907, long after most other states had already embraced the holiday spirit.

When we say it was not legal, we don’t mean it was forbidden to celebrate it. It means that, before then, Christmas was just another workday for many Oklahomans! But once it was official, the state caught up with the rest of the country and began celebrating the season in style. Better late than never, right?

10
Leftovers season

Image: Jed Owen

Chicken, primer ribs, cranberry sauce. It’s not Christmas without a delicious feast. Yes, Christmas dinner is delicious, but you have to be careful with those leftovers!

Did you know that over 400,000 illnesses are caused by spoiled Christmas leftovers each year? It makes sense, we cook a lot, we eat only so much, and then, between the turkey, stuffing, and pies, it’s easy to forget how long food has been sitting out. Make sure to store leftovers properly and eat them within a safe timeframe. Nobody wants their holiday cheer spoiled by an upset stomach! So, while leftovers are a gift that keeps on giving, a little caution goes a long way in keeping the festive fun intact.

General General 3 min read

Is the customer always right?

These 11 golden rules of customer service are slowly dying, and it’s sad

Image: Frankie Cordoba

Before apps, chatbots, and self-checkout lanes, American customer service followed a quiet code. These unwritten rules shaped how stores, diners, hotels, and service counters operated for decades. Many of these rules aren’t posted on walls or included in training manuals, but customers expect them all the same. Many older Americans still remember a time when good service felt personal, patient, and proudly human.

1
Every customer deserves a warm greeting

Image: Fotos

It might sound strange these days, but there was a time when walking into a store without acknowledgment was once considered bad service . Clerks were expected to smile, make eye contact, and greet customers promptly.

That greeting also set expectations. It told customers help was available and that their presence mattered. For many Americans, being welcomed was just as important as the product itself.

2
Anticipating needs before being asked

Image: SERGEI BEZZUBOV

Good service meant paying attention. A waiter refilled the water before the glasses were empty. A clerk offered assistance before confusion set in. Anticipation showed experience and pride in the job, not pushiness .

Customers noticed these small gestures. They made interactions smoother and more personal, creating the feeling that service was thoughtful rather than reactive or scripted.

3
Quick service shows respect for time

Image: Brad Rucker

Old-school service emphasized quick acknowledgement, even if immediate help wasn’t possible. Letting customers wait without explanation was considered rude . A simple "I’ll be right with you" went a long way.

Speed mattered, but calm mattered more. The goal was efficiency without rushing, making customers feel valued rather than hurried through an interaction.

4
Courtesy is non-negotiable

Image: Vitaly Gariev

"Please" and "thank you" were mandatory words in customer service. These phrases weren’t optional politeness, they were expected standards that showed mutual respect between employee and customer.

Their absence was noticeable. Courtesy made transactions feel human and cooperative, reminding customers they were being served by people and not being processed by a system.

5
Eye contact means attention

Image: Petr Sevcovic

Maintaining eye contact was a core part of service etiquette. It showed that the employee was listening and engaged , not distracted or indifferent. Customers felt acknowledged simply by being looked at.

Avoiding eye contact suggested boredom or disinterest. In traditional service culture, body language carried as much weight as spoken words.

6
Know the product by heart

Image: Lefteris kallergis

Employees were expected to know their products or menus thoroughly. Having to constantly check references or ask others weakened customer confidence and slowed service.

Product knowledge signaled competence and pride . Customers trusted businesses more when employees spoke clearly and confidently about what they sold.

7
Personal conversations stay private

Image: Vitaly Gariev

Chatting about personal matters within earshot of customers was strongly discouraged. Service time belonged to the customer, not coworkers’ off-duty lives .

This rule reinforced focus and professionalism. Customers expected attention, not background noise that suggested distraction or disinterest.

8
Complaints are handled calmly

Image: Amir mohammad jafari

Arguing with customers was seen as a failure of service. Employees were trained to listen first, apologize when appropriate, and resolve issues without defensiveness .

Even when customers were wrong, maintaining calm preserved dignity of both sides. The goal was always resolution, never confrontation.

9
Regular customers are remembered

Image: Vitaly Gariev

Recognizing repeat customers by name or preference was common practice . It made people feel valued and turned routine visits into familiar experiences.

This personal recognition built loyalty long before reward cards existed. Customers returned because they felt known, not tracked.

10
Cleanliness is godliness

Image: Alexander Mils

A clean counter or dining area signaled care and attention. Customers assumed that if visible areas were clean, unseen operations were handled in the same manner .

Cleanliness wasn’t just decorative, it was reassuring. It quietly communicated reliability and professionalism.

11
Customer privacy is sacred

Image: Taylor Davidson

What happened during a transaction stayed there . Discussing customers outside the interaction was considered extremely unprofessional and disrespectful.

Trust was part of the service experience. Customers expected discretion, especially in smaller communities where word traveled quickly.

History History 3 min read

NASA can be fun

Smuggled sandwiches, gorillas & more: 11 incredible space stories

Image: Gerhard Janson

Space exploration might seem like all rockets and science on the surface, but behind NASA’s historic missions lie some truly weird and hilarious moments. From smuggled sandwiches floating in zero gravity to surprise gorilla-suit pranks aboard the International Space Station, the U.S. space program has had its share of unexpected twists. Did you know about these 11?

1
Smuggled sandwich

Image: Gennady Zakharin

During the Gemini 3 mission, astronaut John Young secretly brought a corned beef sandwich into space . He and fellow astronaut Gus Grissom took a few bites while in orbit.

Needless to say, Mission Control wasn’t amused—there were serious concerns about crumbs floating around and interfering with the spacecraft’s systems.

2
A gorilla in the ISS

Image: Amy Reed

Astronaut Scott Kelly pulled off a wild prank during his year in space by dressing in a gorilla suit and chasing fellow astronaut Tim Peake around the International Space Station.

The costume had been secretly sent by Scott’s twin brother, Mark Kelly, as a surprise birthday gift during the mission.

3
Lunar picnic

Image: Lucie Capkova

In 1969, Neil Armstrong and Buzz Aldrin made history as the first humans to walk on the Moon. But they didn’t stop there.

To mark the occasion, they also shared the first meal on the lunar surface . The menu included bacon squares, peaches, sugar cookie cubes, a pineapple-grapefruit drink, and coffee.

And unlike the smuggled corned beef sandwich incident, this meal was entirely mission-approved.

4
Fined by Mars "owners"

Image: Planet Volumes

In 1997, NASA was sued by three men from Yemen who claimed that Mars had been passed down to them by their ancestors.

They accused NASA of trespassing when the Pathfinder rover landed—and even began selling plots of Martian land for $2 per square meter. Of course, the case was never taken seriously.

5
Metric vs. Imperial

Image: Bozhin Karaivanov

Back in 1999, NASA lost a Mars orbiter due to a mix-up between metric and imperial units. One team used the metric system, while another used imperial units to track thruster force.

The error caused the spacecraft to veer off course and burn up in the Martian atmosphere. It had been intended to be the first satellite to study Mars's climate and weather in detail.

6
Another fine—for littering

Image: Attila Lisinszky

In 1979, NASA’s Skylab space station re-entered Earth’s atmosphere and broke apart, scattering debris across Western Australia, about 482 kilometers east of Perth.

In response, the Shire of Esperance , a local government body in Western Australia, jokingly fined NASA $400 for littering.

7
A building with its own weather

Image: reza shayestehpour

NASA’s Vehicle Assembly Building (VAB) at the Kennedy Space Center is one of the largest buildings in the world by volume, enclosing over 3.7 million cubic meters of space. It was originally built to assemble the massive Saturn V rockets used in the Apollo missions.

But its immense size—combined with Florida’s high humidity—once led to clouds forming inside . To prevent this, NASA installed a 10,000-ton air conditioning system to control moisture and protect delicate spacecraft.

8
Bathroom issues

Image: Jan Antonin Kolar

Early space missions didn’t have modern toilets—just plastic bags taped in place. During Apollo 10, this led to an awkward moment when a piece of human waste was spotted floating through the cabin .

Commander Tom Stafford asked for a napkin to grab it, but no one claimed responsibility. Minutes later, another one appeared. The crew laughed it off, but to this day, the mystery remains unsolved.

9
Mutiny in space

Image: Towfiqu barbhuiya

In 1974, the Skylab 4 crew spent 84 days in space—the longest mission at the time. Overworked and stressed, the astronauts staged the first space mutiny by taking a surprise day off and cutting communication with NASA.

They relaxed and enjoyed the view of Earth before resuming contact the next day. NASA wasn’t thrilled but learned a valuable lesson: space missions must care for astronauts’ mental health, not just their physical well-being.

10
Paid to stay in bed

Image: Kinga Howard

NASA once paid volunteers $15,000 to lie in bed for 90 days to simulate the effects of zero gravity on the human body.

It sounds like a dream job (pun intended)—until you realize they weren’t allowed to get up at all, not even for a second.

11
No insurance

Image: Vlad Deep

Before Apollo 11 launched, the crew couldn’t get life insurance due to the mission’s high risks . So Armstrong, Aldrin, and Collins came up with a clever backup plan.

They signed envelopes and postcards, which friends postmarked during the mission. If the astronauts didn’t return, their families could sell them to collectors for financial support.

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