History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

Geography Geography 4 min read

National gems of the US

Some of the US's most breathtaking national parks are the ones few visit

Image: Christopher Osten

The National Park Service reports that over 12 million people visit the Great Smoky Mountains Park every year. Be warned: it may not be the isolated haven you were looking for. If you want to visit less crowded national parks that are just as interesting and scenic, here is a list of suggestions .

1
Dry Tortugas National Park, Florida

Image: U.S. National Park Service, Public domain, via Wikimedia Commons

Located about 70 miles west of Key West, Dry Tortugas National Park is one of the most isolated national parks in the country , accessible only by ferry or seaplane. About 99% of the park is water. Its main landmark is Fort Jefferson, a massive unfinished 19th-century coastal fort built with more than 16 million bricks.

Visitors often go for a day trip, but camping is available for those looking for an overnight experience. The park also offers snorkeling, swimming, and birdwatching.

2
White Sands National Park, New Mexico

Image: Joonyeop Baek

White Sands National Park protects the world’s largest gypsum dune field, covering about 275 square miles in southern New Mexico. Here is the difference between gypsum and typical sand: the former does not absorb heat the same way, so the dunes remain relatively cool underfoot, even in hot weather.

The park is known for activities like dune sledding, hiking marked trails , and scenic drives through the shifting landscape. While its distance from major cities means it stays less crowded than others, the park is still easily accessible by car.

3
Big Bend National Park, Texas

Image: Mick Haupt

Big Bend National Park covers more than 800,000 acres along the Rio Grande, which forms the natural border between the United States and Mexico. It’s one of the least visited national parks of its size, largely because of its remote location in southwest Texas.

Those who visit come for the Ross Maxwell Scenic Drive, hikes into Santa Elena Canyon, and some of the best stargazing in the country. The Greater Big Bend International Dark Sky Reserve, spanning over 15,000 square miles, is the world’s largest certified "Dark Sky," an area where light pollution is regulated to preserve wildlife, aid astronomical research, and allow visitors to enjoy a stunning night sky.

4
Pinnacles National Park, California

Image: Mo

This national park might be one of the newest —it was designated in 2013—, but that doesn’t mean that its unique rock formations are recent. They were created by an ancient volcanic field that has shifted over millions of years.

The park is best known for its talus caves, one of the few places where you might spot the endangered California condor in the wild. Located about 80 miles southeast of San Jose, it’s relatively accessible but still far less crowded than parks like Yosemite .

5
Isle Royale National Park, Michigan

Image: English: NPS staff, Public domain, via Wikimedia Commons

This island sits on Lake Superior and is one of the least visited national parks in the United States, receiving only a small fraction of the visitors seen at major parks. It’s only accessible by ferry or seaplane, and has no roads or cars.

This makes it an ideal destination for hikers, backpackers, and kayakers. Keep in mind, though, that the park is only open from mid-April through October due to harsh winter conditions.

6
Mammoth Cave National Park, Kentucky

Image: Niagara66, CC BY-SA 4.0, via Wikimedia Commons

Mammoth Cave National Park protects more than 400 miles of mapped underground passages . That makes it the longest cave system in the world —and scientists believe there are hundreds of miles left to be discovered.

Guided tours are available, ranging from easy walking routes to more physically demanding crawls. Even above ground, the park offers hiking, biking, and canoeing along the Green River.

7
Voyageurs National Park, Minnesota

Image: English: NPS, Public domain, via Wikimedia Commons

Voyageurs National Park is named after French-Canadian fur traders who once traveled these waterways. It is made up of nearly 40% water, with a network of interconnected lakes along the Canadian border. That means you can explore it by boat, kayak, or canoe.

Its isolation and lack of light pollution also make it ideal to enjoy gorgeous night skies —to gaze at the stars, the Milky Way, or even the Northern Lights.

8
North Cascades National Park, Washington

Image: Trevor Vannoy

North Cascades National Park is one of the most glaciated areas in the contiguous US, with around 300 glaciers. Located about a three-hour drive from Seattle, it remains one of the least visited national parks, largely because it lacks the easy roadside viewpoints found in places like Yellowstone.

Its highlights include Diablo Lake and the Cascade Pass trail. Summer and early fall offer the best access, as many roads and trails are closed by snow in winter.

9
Wrangell-St. Elias National Park and Reserve, Alaska

Image: Mick Kirchman

Wrangell–St. Elias National Park and Preserve spans about 13.2 million acres. That means it’s larger than Yellowstone, Yosemite, and Switzerland combined . The park includes some of North America’s tallest peaks, massive glaciers, and historic mining sites like the Kennecott Copper Mine. Most travelers can explore it via small aircraft, guided tours, or long-distance hiking trips.

10
Petrified Forest National Park, Arizona

Image: dconvertini, CC BY-SA 2.0, via Wikimedia Commons

Petrified Forest National Park is known for its large deposits of petrified wood, trees that lived over 200 million years ago and have since turned to stone. The park also includes sections of the Painted Desert, with layered rock formations in shades of red, purple, and orange . It can be easily explored by car, with a scenic drive connecting major viewpoints and short trails.

Culture Culture 3 min read

Talk about a busy life

So much more than a musical: 10 cool facts about Alexander Hamilton

Image: Engin Akyurt

America’s history is full of great historical figures, and sometimes it can be hard to keep track of all their accomplishments. Lin-Manuel Miranda’s musical Hamilton drew the nation’s and even the world’s attention to this Founding Father and his life. From his orphaned childhood to his political rivalries and the institutions he helped create, Alexander Hamilton lived many lives rolled into one. Did you know these ten facts about him?

1
He was not allowed to attend school

Image: Hennie Stander

It was a different time back then, that is for sure. Because Hamilton’s parents were never married, he was barred from attending school . Fortunately, the young Alexander was privately educated and pored over his family’s collection of classics.

Despite being an orphan from an early age (his father abandoned the family when Hamilton was just a boy, and his mother died not long after), Hamilton stayed on course and remained an avid reader throughout his life.

2
His writing skills helped him leave the Caribbean

Image: Clark Young

Alexander Hamilton was born on the island of Nevis in the British West Indies. A letter he sent to his father detailing a hurricane that struck Saint Croix was reprinted in the Royal Danish American Gazette due to his remarkable penmanship.

The locals were so impressed by his style that they raised money to send Hamilton to a college in the British North American colonies.

3
Self-taught lawyer

Image: Tingey Injury Law Firm

Most people would have been happy with their lot in life if they were George Washington’s personal secretary, but not Alexander Hamilton. After resigning from his post, he was able to study law and passed a legal examination within six months in 1782 .

He had been reading law on his own in Nevis and at King’s College and had studied with John Jay and William Paterson, two future Supreme Court justices.

4
The bulk of the Federalist Papers

Image: Sear Greyson

Hamilton, along with Madison and Jay, was one of the three authors of The Federalist Papers , which helped secure the Constitution's ratification. Hamilton wrote roughly 51 of the 85 essays , which are still consulted today by scholars and the Supreme Court. However, Hamilton’s authorship of the documents wasn’t made public until after his death in 1804.

5
Founded the Treasury Department

Image: Alexander Schimmeck

When Washington became president, he appointed Hamilton as the first Secretary of the Treasury . Hamilton devised a solution to pay off the former colonies’ war debt and then organized the Treasury Department into a powerful unit.

Hamilton also formed the First Bank of the United States and helped convince other nations that the United States was financially stable.

6
Inspired the first American political party

Image: Adam Michael Szuscik

Hamilton’s work as Treasury Secretary and his advocacy for a strong central government led to the unofficial formation of the Federalist Party by 1791 . And, as often happens when a political party arises, a rival is quickly formed.

In response, leaders like James Madison and Thomas Jefferson created a political faction known as the Democratic-Republicans, which directly opposed Hamilton and his ideas.

7
Helped his political rival become President

Image: Alicia Razuri

In the 1800 presidential election, the House of Representatives, controlled by the Federalists, had two Republican candidates to choose from: Jefferson and Aaron Burr. In a private letter to a House member, Hamilton expressed his strong dislike for Burr .

"Mr. Burr loves nothing but himself—thinks of nothing but his own aggrandizement—and will be content with nothing short of permanent power in his own hands. In a choice of Evils, let them take the least—Jefferson is, in my view, less dangerous than Burr."

8
Received Washington’s last letter

Image: Valeria Reverdo

George Washington, the first president of the United States, sent his last written letter to Hamilton two days before his death on December 14, 1799. In it, Washington (who had been a mentor to Hamilton throughout his political career) praised his apprentice’s idea of establishing a national military academy.

Washington wrote to Hamilton that such an institution would be of "primary importance to the country."

9
Founded the New York Post

Image: Roman Kraft

Hamilton conceived his newspaper, originally called the New York Evening Post , as a megaphone for the anti-Jefferson Federalist Party , which he helped create. Hamilton himself wrote many of The Post’s early editorials.

The newspaper was founded in November 1801, and according to its editor, William Coleman, Hamilton personally wrote many of the editorials.

10
His son died in a duel, too

Image: GAIMARD

Just like his father, Philip Hamilton also received a mortal wound in a duel . This tragic event occurred three years before Alexander Hamilton’s own demise, under similar circumstances.

Both duels took place in Weehawken, New Jersey. In a cruel twist of fate, Alexander Hamilton even used the same set of pistols as his son.

Explore more American facts

Choose your favorite category!

General
General

As American as apple pie—the very best America has to offer!

Culture
Culture

Delve into the astounding richness of American lore.

Geography
Geography

Hop in and explore vast and diverse American landscapes.

History
History

Discover the key moments that shaped the United States.