History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

General General 4 min read

Hidden stories and unexpected details from across the U.S.

How well do you know the U.S. states? These 10 facts might surprise you

Image: Jametlene Reskp

America is made up of 50 states, each with its own history, culture, and unique quirks. While many people know about their capitals, nicknames, and most famous landmarks, there are plenty of lesser-known facts that make each state stand out. Unusual laws, surprising geographic features, and record-breaking claims reveal a side of the country that many are unfamiliar with. Here are 10 surprising facts about different states that might shine a new light on what you know about America.

1
Alaska has more coastline than the rest of the U.S. combined

Image: Rod Long

Alaska’s size is already impressive: it’s the largest state in the country by far, over twice the size of Texas (the second largest state by area). But what surprises many people is just how much coastline it has.

With over 33,900 miles of shoreline, including islands, Alaska has more coastline than all the other U.S. states combined. Its rugged shores stretch along the Arctic Ocean, the Pacific Ocean, and the Bering Sea.

2
Arizona is home to one of the best-preserved meteor craters

Image: John Ballem - a collection of personal photos

Arizona’s desert landscape holds one of the most famous impact sites on Earth: Meteor Crater. This massive depression, measuring about 3,900 feet across and more than 500 feet deep, was formed around 50,000 years ago when a large iron meteorite struck the ground with unimaginable force. It’s so well preserved that scientists have used it to study planetary impacts for decades.

3
California has the tallest, largest, and oldest trees

Image: Venki Allu

California is home to some incredible tree-based records. On the northern coast, redwoods grow routinely over 300 feet, and represent the tallest tree species on Earth. In addition, giant sequoias hold the record for the largest trees by volume, and bristlecone pines in eastern California are among the oldest living trees on the planet, some reaching more than 4,800 years of age.

4
Colorado contains the highest paved road in North America

Image: Jonathan Speek

Colorado’s mountainous terrain makes it a paradise for scenic drives, but one road stands above all the rest. Literally.

The Mount Blue Sky Scenic Byway climbs to over 14,000 feet above sea level, making it the highest paved road in North America. It visits Echo Lake Park, the Mount Goliath Natural Area, the Dos Chappell Nature Center, and Summit Lake Park, and culminates in the highest peak of the region, Mount Blue Sky (formerly known as Mount Evans). A fee is charged to travel State Highway 5 to the summit, and vehicles over 30 feet long are not allowed for safety reasons.

5
Florida is the only state that borders both the Atlantic and the Gulf

Image: Igor Oliyarnik

Florida’s location gives it a special geographic distinction. It is the only U.S. state that borders both the Atlantic Ocean and the Gulf of America, known globally as the Gulf of Mexico.

This unique positioning helps explain why Florida has so many beaches, marine ecosystems, and one of the longest coastlines in the country, second only to the aforementioned Alaska.

6
Hawaii grows coffee commercially

Image: Clint McKoy

Coffee production in the United States is rare, but Hawaii, sitting in the Pacific Ocean about 2,000 miles southwest of the U.S. mainland, is one of the few places where it happens on a large scale. The state’s volcanic soil and tropical climate make perfect conditions for growing coffee, especially the famous Kona coffee grown on the slopes of volcanoes on the Big Island.

7
Kansas is flatter than a pancake, sort of

Image: Joel Heaps

Kansas has long been joked about as being extremely flat. But, in 2003, researchers from the geography departments of Texas State University and Arizona State University took the matter to the lab, and worked to mathematically determine if Kansas is actually flatter than a standard pancake purchased from IHOP.

The researchers concluded that, mathematically speaking, Kansas is actually flatter than a pancake when measured over large distances. The study became famous for both its humor and its unusual approach.

8
Louisiana has parishes instead of counties

Image: Heather Doty

48 of the states divide their local governments into counties. Alaska uses the term boroughs. Louisiana, however, is divided into parishes . The reason lies with the state's early history with the Roman Catholic Church.

A parish , in many Christian denominations, is a territory under the care and jurisdiction of a priest. Before the Louisiana Purchase in 1803, the region had been under both French and Spanish influence, both catholic countries. When the state of Louisiana joined the Union in 1812, it had already inherited an organized system of administrative units derived from those used by the catholic church. Eventually, when a new state constitution was ratified in 1845, local tradition won, and the name parish stuck.

9
Nevada is the most mountainous state

Image: joel protasio

When people think of Nevada, they often picture either endless deserts or the chaotic energy of Las Vegas, with its world-famous hotels and casinos. But Nevada is a very large state (the 7th largest overall), and its 110,572 square miles are filled with mountains.

Nevada contains more mountain ranges than any other state in the country, over 300 of them, thanks to the geological stretching of the Basin and Range region. These mountain ranges create isolated valleys that serve as refuges for endemic species.

10
Oregon has a lake inside a volcano

Image: Jeff Hopper

Oregon is home to Crater Lake, one of the many stunning natural sights in the US. It formed inside the collapsed caldera of an ancient volcano called Mount Mazama. No river flows in or out of the lake; the system stays stable because evaporation is compensated by rain and snowfall.

Crater Lake is the deepest lake in America, reaching depths of nearly 2,000 feet, and its intense blue and water clarity solidify it as one of the country's most sought-after tourist destinations.

General General 6 min read

Sugar rush!

Dig into these 10 delightful American sweet treats!

Image: Christopher Ott

There’s a reason why the word "sweet" has become synonymous with a good and pleasant time: As anyone with a sweet tooth can attest, some of the best-tasting things in life are sweet. In that sense, America is definitively no stranger to sweet treats, as any of the mouth-watering items in this article can prove. So, without further ado, let’s jump right into and discover 10 of the most amazingly delicious American sweet treats. Enjoy!

1
Oreo

Image: ABHISHEK HAJARE

Who better to start this article than Milk’s absolute best friend? Oreo has been the king of American cookies since its very beginning. Dunk it, twist it, or just eat it: There’s no bad way to eat an Oreo.

Did you know that Oreos were originally sold as part of a trio of cookies? Not only that, they were sold under a much less marketable name: Hydrox, which doesn’t really fit such a delicious treat.

2
Snickers

Image: Joshua Fernandez

Have you ever wondered where the name "Snickers" comes from? You might be inclined to think that it comes from the hearty laughter that might arise after eating one of these delicious bars, but the answer is actually rather strange: It comes from a horse! Specifically, it was the name of the Mars family horse, who decided to immortalize their beloved stallion in 1930.

Regardless of its unusual name, Snickers is one of the most beloved candy bars in America, if not the world. Over their 90 years of history, they have produced a number of delicious variants of their traditional caramel and peanut filling, including dark and white chocolate, as well as peanut butter and almond.

3
Apple pie

Image: Priscilla Du Preez 🇨🇦

We’ll continue with an American icon. If you ask anyone from outside the United States to choose 3 things to define our country, they’ll probably include apple pie . This beloved sweet treat is heavily associated with the 4th of July celebrations, but let’s be honest: There’s no bad time to have a slice or two of apple pie.

For such a culinary staple, apple pie definitely has a lot of variants. For instance, you can enjoy a delicious apple pie à la mode by adding a scoop of vanilla ice cream. Other toppings include custard, whipped cream, or (surprisingly) a slice of cheddar cheese.

4
Reese’s Peanut Butter Cup

Image: Terrance Barksdale

We debated which Reese’s product to include in this list: their delicious Peanut Butter Cups or their outstanding Pieces. We decided to go for the Peanut Butter Cup, if only for one reason. This amazing product was one of the first to showcase what a dynamic duo of chocolate and peanut butter make.

The story of Reese’s Peanut Butter Cup s goes back to 1928, when H. B. Reese, a dairy farmer employed by the Hershey Company, decided to start his own candy company after he was let go of his job. The rest is history! Almost 100 years after, Reese’s Peanut Butter Cups are still one of America’s most cherished sweet treats.

5
Beignets

Image: Jessica Tan

If you ever find yourself in the beautiful city of New Orleans, you’ll be amazed by everything "The Big Easy" has to offer, from its amazing jazz, gorgeous architecture, and mouth-watering food. In that regard, take this piece of advice to heart: Don’t leave New Orleans without having some delicious beignets with a hot cup of coffee.

Like many of the things that make New Orleans so special, beignets come directly from French culture. They were most likely brought over by French colonists in the 18th century. However, Louisiana-style beignets stand out because they are topped with powdered sugar and are mostly eaten for breakfast.

6
Boston Cream pie

Image: Marko Klaric

Boston is known as "Beantown" for its affinity for beans, but don’t you dare think beans are the only culinary treat this city has to offer. With that in mind, we would like to present a slice of delicious Boston cream pie as evidence.

Many believe that the Boston cream pie was created in 1856 by Chef Mossburg Sanzian at the Parker House Hotel. Regardless of its origins, this cream-filled delicacy has grown to become a staple of Boston cuisine, being declared the city’s state pie in 1996.

7
Donuts

Image: Courtney Cook

If TV has taught us anything, it is that police officers and donuts go hand in hand. But let’s be honest: You don’t really need to be an officer to enjoy a delicious donut . This tasty treat has become an instantly recognizable pop icon, with its iconic shape and many colorful frostings.

It is believed that donuts were first brought to America by Dutch settlers, who brought a similar pastry called an olykoek to New York. In time, donuts would be happily adopted by the entire country. Nowadays, millions of these treats are consumed around America every day.

8
Hershey’s chocolate bars

Image: Janne Simoes

Let’s continue with " The Great American Chocolate Bar." Over 120 years ago, the very first Hershey bar was sold by American chocolatier and businessman Milton Hershey. This first bar unknowingly started one of the most lucrative and iconic chocolate companies in the world.

After that first bar sold at the start of the 20th century, Hershey has produced a myriad of iconic products, including their "Cookies ‘n’ Creme Bar" or their "Air Delight Bar." Regardless, you know that whenever you unwrap a delicious Hershey’s chocolate bar , you’ll find some of the world’s finest chocolate inside.

9
Cobbler

Image: Beyza Ç.

Let’s face it; the word " cobbler " is an awful-sounding word for such a delicious treat. Not only that, historians can’t seem to agree on where this name comes from. Many believe that it is a variant of the verb "to cobble", while others state that it comes from its resemblance to a ‘cobbled’ stone pathway. But we digress: Let’s instead just focus on how delicious they are.

Although originally created in the United Kingdom, cobblers are particularly popular in America, with many states and regions having their very own special variants. American cobblers are literally too many to mention, so we’ll just highlight a few of our favorites, like the "Brown Betty" (made with fruits and sweetened crumbles) or the "apple pan dowdy".

10
M&Ms

Image: Oksana Zub

We’ll end this article with one of America’s most iconic pieces of candy. At first glance, M&Ms are deceptively simple: They are just small and colorful pieces of chocolate. However, as anyone who has eaten a handful of M&Ms will tell you, there’s something magical to these small yet wonderful sweet treats.

M&Ms were created in 1941, inspired by a similar British product called "Smarties". The two Ms featured in the name come from Forrest Mars Sr., who created the product, and Bruce Murrie, stakeholder and son of Hershey Chocolate’s president.

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