History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

General General 3 min read

Only ours

Wait... doesn't everyone do that? 10 US traditions that confuse the world

Image: Courtney Hedger

If you're from the United States, there are plenty of things we do every day that feel completely normal... until you leave the country. From the legal drinking age of 21 to eating dinner very early, many familiar American customs leave foreigners scratching their heads. Want to know what makes us stand out? Here are 10 uniquely American traditions that the rest of the world finds strange!

1
Legal drinking age

Image: Elevate

When was the first time you tried a beer? Probably at 21 or later. While that's completely normal here in the US, it can seem a bit strange to people in other parts of the world. Why? In America, you can vote, serve on a jury, and even get married in some states at 18, but you still can't legally buy alcohol until you're 21. In many other countries, the legal drinking age is 18—or even younger—and that's why they find our law unusual.

2
The faces of real estate agents

Image: Tierra Mallorca

We're used to walking through a neighborhood and seeing signs with real estate agents' faces in front of homes for sale. But in other countries, that's pretty unusual! In many places, real estate transactions are more impersonal; you deal with an agency, not a specific person. Here in the US, we like to put a face to the name. Getting to know the person helping you buy or sell a home feels more personal and trustworthy. It makes sense, right?

3
Our coins

Image: Shot by Cerqueira

Many of us don't even notice this until we travel abroad, but some of our coins don't actually show their value! Sure, you'll see words like "Five Cents," "One Cent," or even "One Dime," but there's no actual number printed on them. When you think about it, that's kind of strange, right? Especially when most countries display the value on their coins using numbers.

4
American flag everywhere

Image: camera obscura

In many countries, their national flag is used only for formal or official purposes, but that's not the case in the US. We tend to see the American flag literally everywhere, not just at official functions or holiday celebrations, but also on all kinds of products and imagery. From T-shirts and caps to food packaging and even swimsuits, our flag is a constant presence in everyday life.

5
No bad words on TV

Image: Kevin Woblick

If you're in America and turn on your TV right now, you'll find everything from romantic scenes to shows about zombies or violent crimes, but you'll rarely hear any bad language. Our television generally doesn't include insults or swear words, while in other countries they often do, even in shows that air during times when children might be watching.

6
Dinner before 8 PM

Image: Or Hakim

Depending on the region, dinner in the United States is often served before 8 p.m., and sometimes even before 7 p.m. But in many other countries, that's considered too early. In Latin America, for example, most people eat dinner between 8 and 11 p.m.!

7
The Imperial System

Image: Jarosław Kwoczała

We Americans use miles, feet, pounds, and degrees Fahrenheit, but this is often very confusing for visitors from other parts of the world. We are totally used to the Imperial System, but in most countries, the Metric System reigns supreme, with everything measured in meters, kilometers, kilograms, and degrees Celsius.

8
Big portions

Image: mafe estudio

Large portions are deeply ingrained in our daily lives. Whether it's restaurant meals, snack packs, or soft drinks, everything tends to be bigger in America. This can be surprising for foreigners who come here and order food, since in many other countries, dishes are smaller, and the custom of taking leftovers home after eating at a restaurant isn't as common as it is in the US.

9
Turkey pardon

Image: Tyler Donaghy

The pardoning of the turkey by the US president is a big event for many Americans. But in other parts of the world, where Thanksgiving isn't celebrated, it can come as a surprise. To foreigners, this formal ceremony involving a turkey might seem quite strange. Since Thanksgiving traditions aren't part of their history, this custom is uniquely American.

10
Alumni homecoming

Image: Carol Highsmith's America

Perhaps you've had the chance to participate in Homecoming, the annual event that celebrates university spirit with parties, sports games, and other activities for students returning to campus. While it's a big part of our college tradition and communities are deeply involved, it's quite different in other parts of the world, where the return to school usually happens with little fanfare.

General General 5 min read

The most wonderful films of the year

“Home Alone” again? The most watched holiday season movies

Image: Samira Rahi

Animated movies, romantic comedies, and even some gems from the '50s—hello, White Christmas . These are some holiday season classics that audiences can’t get enough of, even decades after their release. It’s the most wonderful time of the year! Let’s dive into the list and see if your favorite seasonal movie made the cut.

1
#15 - Die Hard (1988)

Image: Jodie Walton

Is it a Christmas movie? That’s a long-held debate surrounding the famous action thriller. But the truth remains: rewatches of Die Hard spike around the holiday season, making it the 15th most-watched movie annually.

After all, John McClane’s heroics to defend Nakatomi Plaza from Hans Gruber do take place during a holiday party . Even the sequel is set, once again, on Christmas Eve.

2
# 14 - When Harry Met Sally (1989)

Image: JESHOOTS.COM

A beloved rom-com featuring Billy Crystal and Meg Ryan: some argue it’s not strictly a holiday film, but hey, it does have a pivotal New Year’s Eve scene . That’s enough to make it a cozy, rewatchable option for the season.

When asked about his favorite quote from the movie, Crystal said, "When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible."

3
# 13 - Scrooged (1988)

Image: LILLIT

Of course, Bill Murray's modern-day take on A Christmas Carol made the list. This '80s satire brings laughs to the timeless story of redemption.

In this version, a TV executive transforms from selfish to sincere after encountering a particularly violent Ghost of Christmas Present. A memorable moment from the movie is Frank’s heartfelt broadcast, "It’s Christmas Eve. It’s the one night when we all act a little nicer ."

4
# 12 - White Christmas (1954)

Image: David Beale

White Christmas is a musical that blends romance, humor, and, of course, iconic songs like the titular tune and "Sisters."

Bing Crosby and Danny Kaye star as two showbiz buddies who team up with singing sisters—played by Rosemary Clooney and Vera-Ellen—to save a struggling Vermont inn. Audiences keep returning to this classic for its Technicolor charm and a touch of holiday nostalgia.

5
# 11 - The Holiday (2006)

Image: Annie Spratt

The holidays, as told from a small English village and L.A. simultaneously. This 2006 movie, in which Kate Winslet and Cameron Diaz swap homes across continents , quickly became a beloved classic.

With its cozy English countryside setting, dreamy L.A. vibes, and plenty of holiday cheer, The Holiday is a festive favorite for anyone who believes in personal growth and serendipitous love stories.

6
# 10 - Miracle on 34th Street (1947)

Image: Alicia Slough

In this 1947 film, Kris Kringle, played by Edmund Gwenn, must prove in court that he is the real Santa Claus . The movie also features a young Natalie Wood as Susan, a precocious girl whose belief in Santa—and magic—is eventually restored.

A feel-good story that questions the existence of Santa, this classic beautifully intertwines a court case with holiday charm and a message of faith.

7
# 9 - Frosty the Snowman (1969)

Image: Earl Wilcox

One of the most recognizable Christmas characters, Frosty the Snowman—the hero of the titular song—was brought to life in animated form, complete with his pipe and iconic hat.

A gem released in the late ‘60s, this TV special tells the magical story of the jolly snowman brought to life by a hat , who, aided by children, embarks on a quest to avoid melting.

8
# 8 - The Santa Clause (1994)

Image: Mitya Ivanov

In this well-known comedy, a divorced dad—played by Tim Allen—transforms into Santa Claus and must take on his role to preserve the Santa mythos .

Of course, this comedy holiday feature wouldn’t be complete without heartfelt father-and-son moments. Or hilarious sleigh ride scenes!

9
# 7 - How the Grinch Stole Christmas (2000)

Image: Alex Stone

Jim Carrey is a mean one in this portrayal of Dr. Seuss’s anti-holiday hero ! Although the actor has shared many stories about how grueling it was to film the entire movie wearing the heavy costume—especially during the hot months—no one can argue that this film has become one of the most memorable and rewatched Christmas comedies.

10
# 6 - National Lampoon’s Christmas Vacation (1989)

Image: Inna Lesyk

Chevy Chase stars in this comedy about a disaster-prone dad trying to create a perfect family Christmas. From setting up over-the-top house lights to dealing with the chaotic Cousin Eddie, people love returning to this classic for its laugh-out-loud moments.

11
# 5 - A Christmas Story (1983)

Image: Erica Marsland Huynh

Simple: Ralphie wants a Red Ryder BB gun for Christmas. Is he going to get it? This movie, set in 1940s Indiana, is full of nostalgia , humor, and iconic scenes like the infamous leg lamp and triple-dog dares.

Fans adore A Christmas Story for its dry humor and the way it captures childhood anticipation during the holidays.

12
# 4 - The Polar Express (2004)

Image: Matt Flores

All aboard! This animated film, featuring Tom Hanks in several adult roles, has become ingrained in the memories of millions of kids and their families.

Based on the beloved book, the movie follows a child who takes a magical train ride to the North Pole , where, hopefully, he will start believing in the magic of Santa Claus again.

13
# 3 - It's a Wonderful Life (1946)

Image: Josh Harrison

This wasn’t an immediate hit, but it became a holiday icon through the magic of TV reruns. In this classic, James Stewart plays George, a man who discovers his worth after an angel shows him what life would be like if he had never been born .

Everybody loves the yearly reminder of the impact that one’s life can have—and of the power of kindness.

14
# 2 - Elf (2003)

Image: Rajesh Kavasseri

Will Ferrell’s elfish character takes second place as the most-watched holiday movie every year. In it, a human raised by elves heads to New York to find his biological father.

Slapstick comedy meets wholesome Christmas charm in this holiday staple. Audiences love it for its whimsical humor and quotable lines.

15
#1 - Home Alone (1990)

Image: Juliana Malta

Did you guess it? The first place on this list goes to the adventures of young Kevin McCallister. He is left behind when his family goes on holiday and has to set up endless booby traps to defend himself and his home from burglars .

This holiday classic eventually became a franchise, but it was the original Home Alone , starring Macaulay Culkin, that became a perennial favorite.

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