History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

General General 4 min read

Sworn enemies

All-American rivalries: 10 feuds that left their mark in history

Image: Nik A.

America is often described as the land of opportunity, and opportunity frequently comes hand in hand with conflict. American history has served as background for many rivalries—some of them real, others inflated by legend—that have greatly influenced American culture. Let’s take a stroll down (rival) memory lane!

1
Coca-Cola vs. Pepsi

Image: K8

The "Cola Wars" have been going on for decades, but it seems that there’s no resolution in sight. In the late 1970s, both companies started directing their marketing campaigns against each other, with mixed results , though Coca-Cola always seems to be half a step ahead of Pepsi. They have both gained a loyal following, but the war remains as strong as ever.

2
Hamilton vs. Burr

Image: Suleman Serwar

Political rivalries are not uncommon in America, but few include a deadly duel involving a sitting vice president. The animosity between Alexander Hamilton and Aaron Burr intensified after Burr won a Senate seat from Hamilton’s father-in-law, Philip Schuyler. During the presidential election of 1800 and the New York gubernatorial election of 1804, Hamilton actively supported candidates opposing Burr. Deeply angered by Hamilton’s continued opposition and public criticism, Burr challenged him to a duel, and the rest is history.

3
Yankees vs. Red Sox

Image: Tim Gouw

Sports fans are dedicated, but few rivalries match the intensity of those who support the New York Yankees and the Boston Red Sox. They have been rivals since their first meeting more than 120 years ago, with the Yankees often being perceived as a dominant team, while the Red Sox filled the role of the underdog . Their enmity deepened dramatically in 1920, when Babe Ruth was sold to the Yankees. What followed was an 86-year championship drought for Boston, popularly known as the "Curse of the Bambino," which the Red Sox finally broke in 2004.

4
Miami vs. Tampa

Image: Denys Kostyuchenko

Can a sandwich cause a rift between two cities? It sure can. Cuban sandwiches are a Floridian staple , and their construction is often considered set in stone: ham, roast pork, Swiss cheese, pickles, and mustard on Cuban bread, served pressed. Unless you live in Tampa. There, a strong Italian influence has translated into the addition of Genoa salami to the Cuban sandwich, much to the outrage of their Miami neighbors.

5
Mark Twain vs. USPS

Image: Joel Moysuh

Renowned writer Mark Twain had no qualms about criticizing the things he disliked, and he surely disliked the United States Postal Service . He thought it costly, inefficient, and overregulated, and he made sure to let everyone know in articles, complaint letters, and conversations with influential figures. In a poetic turn of events, the USPS released a Mark Twain commemorative stamp in 2011.

6
Hatfields vs. McCoys

Image: Tuan Nguyen

One of the most infamous feuds in American history, the rivalry between the Hatfield and McCoy families shook the West Virginia-Kentucky area for three decades . Starting with the murder of a McCoy who was returning home from war, the hostilities and deaths escalated to a point where the Supreme Court was forced to intervene.

7
Edison vs. Tesla

Image: israel palacio

Many inventors were involved in the so-called "War of the Currents," waged on electric power systems, but Thomas Edison and Nikola Tesla are the most remembered. Edison championed direct current (DC) electrical systems, which operated at relatively low voltages and were suited to short-distance distribution. Tesla, working with George Westinghouse, promoted alternating current (AC), which could be transmitted over long distances more efficiently. Despite Edison’s strong campaign to discredit AC and its proponents, it ultimately became the standard power system.

8
Joan Crawford vs. Bette Davis

Image: De'Andre Bush

Rivalries are everywhere in the film industry, but some become the stuff of legends. Allegedly, the feud between Joan Crawford and Bette Davis was never as intense as portrayed. While the two actresses did clash at times over personality differences, professional competition, and rumored romantic entanglements, much of the rivalry’s enduring reputation was fueled by gossip columns and sensational press coverage. And their respective film studios took advantage of it.

9
Burger King vs. McDonald’s

Image: mafe estudio

The fast-food industry has always had McDonald’s as one of its key players, but other companies have given their all to take that position. Burger King is one of McDonald’s oldest challengers , and has repeatedly tried to influence their customer base through a series of aggressive and often tongue-in-cheek marketing campaigns. While other brands, such as Wendy’s or Five Guys, have dipped their toes in the "Burger Wars," McDonald’s and Burger King remain two of the biggest names in the industry.

10
Edgar Allan Poe vs. Rufus Wilmot Griswold

Image: John Cobb

While Poe looms far larger than Griswold in the modern American mind, much of what the public believes about the "Nevermore" poet was influenced by his rival . Their feud began with the publication of a poetry anthology by Griswold, which displeased Poe due to its contents and criticism of his own poetry. The animosity intensified when they both vied for the same editorial position and, reportedly, the affections of the same woman. After Poe’s death, Griswold wrote an obituary and a biography filled with attacks and slander, which contributed to the idea of Poe as a drunkard and a madman.

General General 5 min read

Stay out of trouble!

Is that a crime? 10 of the most bizarre laws in America

Image: Tingey Injury Law Firm

America is known as the land of the free, but we also have a lot of laws and rules that allow us to live together as a community. While most of us are familiar with major laws, did you know that many states, cities, and towns have some very specific and unique rules? Some of the laws highlighted in this article may seem strange, obscure, or downright ridiculous, but keep in mind—they exist for a reason. Read on to discover 10 weird and funny laws sanctioned across the U.S. you probably didn't know existed.

1
Beware of the banana peel!

Image: SHVETS production

It might sound like a scene straight out of The Three Stooges , but we assure you, this was once a legitimate concern. It’s no myth that residents of Waco, Texas are forbidden from eating bananas and tossing the peels into the street. Lawmakers feared horses could slip on the peels and injure themselves.

This is also true for Elmira, New York. A city ordinance from 1899 stated that no person could throw any banana peels—or any other fruit skins—onto the sidewalk. As it happens, back when bananas were introduced to the northern states, they were very cheap and people usually bought them in bulk. The surplus was huge and the waste was becoming a problem. In fact, in 1893 a woman sued the city after slipping on a banana peel, falling on the sidewalk, and breaking her leg.

2
Dueling candidates

Image: various illustrators, Public domain, via Wikimedia Commons

It may sound old-fashioned, but this law is still in effect in West Virginia. To be eligible as governor, a candidate must not only be at least 30 years old and have resided in the state for at least five years preceding the election, but they must also never have participated in a duel.

According to §6-5-7 of the West Virginia Code, any citizen who sends or accepts a challenge or participates in a duel with deadly weapons "shall ever thereafter be incapable of holding any office of honor, trust or profit in this state." By the end of the American Civil War dueling had become almost obsolete, but for some reason, The Mountain State is one of the few states that still hasn’t repealed its dueling laws.

3
Extraterrestrial exposure

Image: Bradley Dunn

Despite popular opinion, Title 14, Section 1211 of the Code of Federal Regulations did not make it illegal for Americans to have contact with extraterrestrials or their vehicles. Instead, the law was enacted just before the Apollo 11 mission to give the government authority to quarantine astronauts in case they became contaminated with an alien virus during their moonwalk.

This regulation, best known as the Extra-Terrestrial Exposure Law was adopted by NASA in 1969. It stipulated that astronauts be kept in isolation for 21 days after their liftoff from the Moon in case there was a remote possibility that they were harboring "unknown lunar organisms that might endanger life on Earth." The rule was revoked in 1977 and formally repealed in 1991.

4
Women vote

Image: See page for author, Public domain, via Wikimedia Commons

Did you know that although American women were not universally granted the right to vote until 1920, state laws in New Jersey allowed them to vote as early as 1776 ? In 1790, when the New Jersey State Constitution was reformed, it formalized what the previous constitution had only implied: that propertied women could vote.

A few years later, a law expanded the previous election reforms and allowed women without "clear estate" to vote too. So, after the adoption of this 1797 law, the number of women voters at the polls significantly increased. New Jersey women enthusiastically exercised their rights until 1807, when the state finally restricted voting to white men.

5
Keep it classy

Image: Clay Banks

If you want to live in North California, you have to follow some rules of good taste. In 1998, the city of Wilson outlawed the keeping of upholstered furniture on front porches, on the basis that the practice was unsightly and tacky.

A year later, the town of Morganton followed suit, outlawing couches, recliners, and similar indoor furniture from verandas and yards. Mel Cohen, the city mayor at the time, said that outdoor furniture was drawing many complaints, so the city embarked on a quest to "beautify" the neighborhoods. Violators of the ordinance could be fined up to $300 for their offense.

6
Three-second hugging

Image: Mary Taylor

By the beginning of the 21st century, the rules of public displays of affection seemed to be changing and left previous generations in a state of confusion. In 2009, after noticing an increasing number of students embracing in the hallways, school officials in Hillsdale, New Jersey, implemented a "three-second hugging" rule. Apparently, adults were concerned that the constant displays of affection could disrupt the flow of hallway traffic.

Teenagers argued that the gesture was entirely unromantic and merely a way of saying "hello." However, schools preferred to go back to the old handshake in order to maintain an atmosphere of academic seriousness and to prevent any instances of unwanted physical contact.

7
Blue sundaes

Image: Markus Spiske

Ever heard of "blue laws"? Blue laws are rules that once banned certain activities on Sundays, adopted originally for religious reasons. Blue laws often restricted business and recreational activities to encourage observance of the Christian day of worship.

For example, buying ice cream on Sundays was once illegal in Ohio because it was thought to be frivolous and luxurious. To circumvent this law, ice cream vendors began adding fruit toppings to disguise the frozen treat below and make it appear more "nutritious." This clever workaround ultimately led to the creation of the ice cream sundae.

8
Poking turkeys

Image: RDNE Stock project

Finding the perfect Thanksgiving turkey can be an artistry or a real challenge. How can you ensure that the well-rounded breast you pick up in the supermarket’s poultry section will turn into a delicious, juicy treat?

Everyone has their own strategy, but depending on which state you are in, your method might actually be illegal without you even knowing it. For example, did you know that in Los Angeles, California, it is prohibited to poke a turkey for sale in a meat market to check its tenderness? Don’t say we didn’t warn you!

9
Permanent marks

Image: Linda Xu

Carrying a marker in your pocket, purse, or backpack while walking the streets of California could land you in trouble. In the Golden State, it’s illegal to possess "broad-tipped indelible markers" —a.k.a. permanent markers—in a public space. Any person carrying a chisel, an awl, an aerosol paint container, or a harmless felt tip marker can be accused of committing vandalism.

The law is in place to curb graffiti and other forms of unauthorized street art. It is considered a misdemeanor and can be punished with up to 90 hours of community service, typically scheduled outside of school or work hours.

10
Go nuts!

Image: Vladislav Nikonov

Nuts can be a real problem for many people with food allergies. But even so, these laws prohibiting the consumption of nuts in public places may surprise you. For instance, in Boston, Massachusetts, it’s illegal to eat peanuts in church . Meanwhile, in Charleston, South Carolina, eating nuts on a public bus can result in a fine of up to $500 and as much as 60 days in jail.

If you thought it couldn't get any more specific than that, hold your horses! In Ridley Park, Pennsylvania, people are not allowed to eat peanuts while walking backward in front of the Barnstormers Theater during a performance. Probably the craziest law on this list, don’t you think?

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