History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

General General 6 min read

Don’t break the law

Home haircuts are technically a felony, and so are all these small things

Image: Michał Jakubowski

Maybe you think of yourself as a law-abiding citizen who stays on the straight and narrow, but the truth is that the American legal system is full of weird rules that might catch you off guard. From honking without a real reason to cutting your partner’s hair, there are dozens of little things we do every day that could be considered a felony . Most of these laws were written a long time ago with good intentions, but they seem somewhat outdated today. Join us as we learn these offenses that could make an "outlaw" out of any common citizen.

1
Being annoying

Image: Andre Hunter

We all have bad days where our mood goes south, but in Florida, you’d better keep those frustrations to yourself . Ever since 1832, the Sunshine State has had a broad nuisance statute that classifies anything that "annoys the community, injures public health, or corrupts public morals" as a second-degree misdemeanor. Of course, the law was intended to address community hazards like toxic waste disposal or unsafe buildings. Modern enforcement targets environmental hazards and serious health violations. Personal annoyances are off-limits, since what qualifies as "annoying" is completely subjective.

2
Honking with no purpose

Image: Hitanshu Patel

We’ve all used our car horn to wave at a neighbor or used it to vent a little frustration in traffic. However, in New Jersey, according to their traffic code, your horn is legally reserved for safety warnings only . In this state, using it for any non-emergency reason is technically a traffic violation since 1968. Unless you are trying to prevent a fender-bender or warn a distracted driver, it is best to keep your hands off the steering wheel's center and just give a friendly wave instead.

3
Dangling car decorations

Image: Daniel Hobiera

If you have a pine-scented air freshener or a set of graduation tassels swinging from your rearview mirror, you might be looking at a ticket in some states. Laws vary across the country, but for example, in California, the law states that there cannot be anything obstructing the view through the windshield or side window . This rule is part of the California Vehicle Code, enforced in 1959. In Texas, the regulation is similar according to the state Transportation Code, and Minnesota, in turn, has had a law since 1957 making it strictly illegal to hang anything from the mirror. Nobody has anything against a nice-smelling car or a beautiful lucky charm, but when they obstruct your view , that’s a problem for everyone on the road.

4
Handling a stranger’s mail

Image: sue hughes

It’s not unusual to find a stack of letters addressed to the person who lived in your house three years ago, right? Now, your first instinct might be to toss it in the bin . Believe it or not, that’s a big no-no since 1948, clearly stated in the U.S. Code. Tossing out mail intended for someone else into the garbage is considered a federal felony, and penalties can be severe, including up to five years in federal prison and fines up to $250,000. The proper way to proceed is to write "refused" or "return to sender" on the envelope and let the post office take it from there.

5
Forgetting to tell the DMV you moved

Image: Erik Mclean

Life gets busy and messy when you move to a new house, so it’s easy for updating your driver's license to fall to the bottom of the to-do list. However, in most states, you are legally required to notify the DMV of your change of address within a very short window, usually ten to thirty days . In California, for example, you must do this within ten days. If you get pulled over and your license doesn't match your current address, you could get a fine. Time really flies when moving, but make sure to write this on the very top of your to-do list, and you’ll be fine!

6
Letting the engine on

Image: Carbyn Wu

Isn’t it common to start the car on a frosty morning to let it warm up while you finish getting ready? Well, if you do this, you’re technically breaking the law in some states: since 2004, in Ohio and Colorado, this is actually a citable offense known as "puffing." Leaving an unattended vehicle idling in your driveway is illegal because it invites car theft and contributes to unnecessary exhaust emissions. If you want to get the heater going, the law expects you to stay right there in the driver's seat until you’re ready to pull away.

7
Prank pizzas

Image: Mariya

In Louisiana, ordering a stack of pizzas to be delivered to an unsuspecting friend as a prank is more than just a lousy joke; it’s a crime. Believe it or not, there’s a reason behind this law. Passed in 2018, the Louisiana Revised Statute was specifically written to protect small businesses from losing time and money on fake orders. Can you imagine how annoying it must be to deal with a pranked customer who doesn’t want the five pizzas they got out of the blue? Even if it started as a joke, the authorities now view it as a form of theft that can result in a fine of up to $500, imprisonment for up to six months, or both.

8
Playing hairdresser

Image: Gabriela

If you’ve ever offered to give a friend a quick perm or some highlights in your kitchen, you might be an accidental criminal. In the US, performing any kind of cosmetology service on another person without a professional license is illegal. Forms of enforcement and penalties depend on each state, but most follow the rules established by the National-Interstate Council of State Boards of Cosmetology, which grants licenses following pertinent examinations. Of course, a bangs cut is not always a problem, but these kinds of regulations were created to ensure that chemicals and sharp tools are handled safely by trained experts.

9
No-hands bike riding

Image: Florian Kurrasch Disponible para contratación

Riding a bike is fun, especially for kids who like to do tricks and take both hands off the handlebars. But in North Carolina, that’s a traffic violation, according to the city code. The statute requires cyclists to keep at least one hand on the grip at all times to maintain control of the bike. Fines for this behavior can go up to $50 and even imprisonment for up to 30 days. Riding a bike without using your hands might feel like a fun way to show off skills, but the consequences can be serious.

10
Tossing out old batteries

Image: Syed Ahmad

When the remote dies, most people are tempted to just drop the old batteries into the kitchen trash can, but you might want to think that over, especially if you live in California. As of 2005, in this state, household batteries are classified as hazardous waste because they contain chemicals that leak into the soil. The California Rechargeable Battery Recycling Act requires you to take them to a proper recycling center instead of the regular landfill. It takes a little more effort to do the right thing, but it keeps the local environment a lot cleaner for everyone.

11
Lending your Wi-Fi password

Image: Dreamlike Street

You’ve just moved, and you ask your friendly neighbor to share their Wi-Fi password until your internet is set up. That’s pretty common, but that’s also been a felony since 1986. The feds view this as unauthorized access to a computer network . Under the Computer Fraud and Abuse Act, jumping on a signal you don't have explicit and formal permission to use is technically a crime. It’s better to stick to the local coffee shop than risk a run-in over a bit of borrowed bandwidth.

General General 4 min read

Lights out!

10 tips to save electricity at home and save money

Image: Kelly Sikkema

The many electrical appliances and systems in a modern home can quickly raise your electricity bill if you don’t take steps to minimize consumption. Fortunately for us, there are many ways to save energy at home. From choosing energy-saving appliances to avoiding leaving lights on in empty rooms, there are countless techniques to save both power and money. Take a look at the following 10 tips. You may already know a few, but perhaps you’ll learn something new that can help!

1
If it’s not in use, turn it off

Image: Chris Haws

We start the list with this well-known advice: turn off the lights when nobody is in the room .

Additionally, switch off appliances completely rather than leaving them on standby, as standby mode continues to consume electricity. Most computers have energy-saving settings that automatically turn off the computer and screen after a period of inactivity.

2
Keep the temperature where you need it

Image: Natalia Y.

Whenever you are heating or cooling a room, remember to close the doors and windows that connect to other unoccupied parts of the building . This way, the heating or cooling equipment you are using will not require more energy than is necessary to maintain the desired temperature where you are.

During cooler months, ensure your curtains or blinds are properly sealed to keep the cold out. In warmer months, keep your curtains closed during the day to prevent heat from entering.

3
Wash and dry clothes once the basket is full

Image: engin akyurt

Avoid using your washing machine when your laundry basket is only half full; instead, use it when you have accumulated a full charge. Also, remember to select the appropriate washing cycle to optimize energy use.

On a related note, clothes dryers consume a significant amount of energy, so consider hanging clothes outside to dry or using a fan to help dry them indoors.

4
Save energy in the kitchen

Image: Jason Briscoe

Your kitchen offers many energy-saving opportunities. The fridge, one of the most energy-intensive appliances, runs 24/7 for obvious reasons but measures can be taken to make it a more efficient device. The ideal fridge temperature for the fridge is between 35° and 38°F. Make sure the door seal is tight, with no gaps or cracks that allow cold air to escape.

As for cooking, always put frozen food in your fridge in the morning to thaw out and reduce cooking time in the evening. Whenever possible, use a microwave, as it consumes significantly less energy than an electric oven. Plan to cook more and have leftover meals for the next day or the week ahead. Keep leftover meals in the freezer for convenience and minimal waste.

5
Smart heating and cooling

Image: Everett Pachmann

It may be tempting to adjust the thermostat a degree or two above or below the recommended settings depending on the season, but there is good reason to avoid doing that. Every degree above 20 can increase your heating bill by up to 10%. In winter, set your thermostat between 18 and 20 degrees. In summer, aim for 26 degrees or higher.

Additionally, some ducted systems allow you to disable heating or cooling in unoccupied rooms, which can help save energy.

6
Use energy-saving LED lights

Image: Anton Belashov

LED lighting has been around for a while and can save up to 80% on lighting costs. LED bulbs consume less power and last longer, which means that users spend less money and time replacing them.

Another perk, LEDs generate very little heat compared to incandescent and halogen bulbs, which convert much of their energy into heat. This can reduce cooling costs, especially in warm climates.

7
Solar energy

Image: Andreas Gücklhorn

The energy given to us by the sun can be harvested in solar panels that reduce the amount of energy we need to buy from the electricity company . Similarly, solar hot water systems can minimize gas usage, reducing reliance on gas-fired water heaters.

Solar panels and solar hot water systems used to be very expensive and had to be replaced much more often but, their costs have dropped significantly in recent years, making them more accessible.

8
TV settings

Image: Jonas Leupe

Today's high-definition televisions use around 60% less energy than earlier models. However, some Internet-ready models consume extra power even when turned off due to a "quick start" feature that enables faster boot-up . You can disable that option in your television's settings .

While perusing through the settings, you can also see if your model has an automatic brightness control, which will adjust the picture brightness to the level of light in the room. This can make a big difference in energy consumption.

9
Efficient appliances

Image: Vlad Zaytsev

Most of today's new appliances use half the energy of those from a couple of decades ago. If you're thinking of buying a new one, look for products with the Energy Star label, as they typically use 10 to 40 percent less energy than other models.

If you are going to buy a new computer, keep in mind that laptops use significantly less energy than desktop versions.

10
Insulate your roof

Image: Erik Mclean

Temperature affects air in different ways: heat rises, while cool air sinks. This means that if a house's roof is not properly insulated, heat will escape in the winter, and the cold from outside will seep in through the roof.

An insulated ceiling can make a big difference to your energy bills . Effective ceiling insulation can save up to 20% on cooling and heating costs.

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