History History 4 min read

Even biz wizards fail sometimes

What brought Sears down? 10 mistakes from giant companies

Image: Melinda Gimpel

As Dr. House once said, mistakes are as serious as the results they cause. And, in the case of big companies, those mistakes can be just as big, often measured in terms of lost jobs and money. From poor marketing decisions to small mistakes that cause multi-million dollar losses, the types of blunders made by some of these companies and individuals are nothing short of breathtaking— and not in a good way. Take a look at the following 10 stories of failure. Did you know any of these?

1
$125 million for a Grade-school math error

Image: Aaron Lefler

Imagine losing a hugely expensive spacecraft due to a simple mix-up between English and metric measurements . That is exactly what happened to NASA in 1999 when a Mars orbiter designed by Lockheed Martin was lost in space.

The confusion caused a malfunction on the $125 million craft, resulting in the probe’s loss. Although it was unusual for Lockheed to use English measurements for a NASA design (since NASA had stipulated using metric measurements for many years), there were still several instances where the error should have been caught but wasn’t.

2
Toys ‘R’ Us blunder

Image: Taylor Heery

If you think an action figure of a drug dealer isn’t the best idea for a toy store , you’re not alone. Yet, for some reason, Toys "R" Us decided otherwise in October 2014, possibly hoping to cash in on the massive success of the Breaking Bad TV series.

Unsurprisingly, the giant toy retailer was forced to pull from its shelves four collectible dolls based on characters from the AMC hit show, each doll featuring a detachable sack of cash and a bag of meth.

3
Apple Maps' rocky beginnings

Image: CardMapr.nl

When Apple decided to launch its own map application on iOS devices after a conflict with Google in 2012, users quickly realized that the Apple app was not nearly as launch-ready as it should have been .

Locations were mislabeled, roads were missing, and it occasionally steered people in entirely the wrong direction. The problem was eventually, though largely, resolved, but it was an embarrassing misstep for a company known for never launching a product before it was as near-perfect as possible.

4
Bank of America debit card fee

Image: Ali Mkumbwa

Back in 2011, when the backlash against the banking industry had not yet reached its boiling point, Bank of America announced it would charge customers $5 per month to use their debit cards .

It was a bad business decision. More than 300,000 people signed an online petition, and Fox Business Network’s Gerri Willis cut up her debit card on air. The bank pointed to federal regulations as the reason for the charge but ultimately capitulated to consumer demand after a month before the fees went into effect.

5
$33 airline tickets from Toronto to Cyprus

Image: Miguel Ángel Sanz

If buying a business class ticket regularly priced at $2,558 for just $33 sounds too good to be true, it probably is. Except in 2006, when an Alitalia employee accidentally forgot to input two extra zeros when pricing business-class tickets from Toronto to Cyprus.

Due to the exchange rate on that day and the blunder, hundreds of buyers managed to snag fares for just $33. The airline honored those deals, accepting the heavily discounted price for the 509 people who purchased tickets before the error was detected.

6
A $70 million comma

Image: Nattipat Vesvarute

As the folks at NASA and Alitalia have shown us, small errors can lead to costly mistakes. The following blunder comes courtesy of Lockheed Martin , which issued a contract to a customer with a missing comma in the sale price .

The astute customer held the aerospace company to the contract, costing Lockheed Martin $70 million for a C-130J Hercules aircraft in June 1999.

7
Sears misses the ship

Image: Estefania Cortes

A retail giant that faced a situation similar to the one Kodak faced—embrace the new and unknown or cling to the old, successful recipe—Sears sold everything from socks to tires via mail order, shipping across the U.S.

Choosing to stick with the old method, the company ended its catalog and delivery business in 1993 . In 1994, Amazon was founded , filling the business void that Sears had just created. The rest is history.

8
Passing on Microsoft

Image: Jaime Marrero

$60 million might seem like a lot of money to us regular folks, but for someone with very deep pockets like Texas businessman and two-time U.S. presidential candidate Ross Perot, it wasn’t all that much.

In 1979, he was offered the chance to buy Microsoft for that sum. However, his final offer to the tech company was just $15 million, and as a result, the Texan missed out on the opportunity to own what would become one of the biggest companies in the world .

9
Blackberry sticks with the old

Image: Thai Nguyen

Another case of a brand sticking with the old instead of embracing the new, BlackBerry was all the rage at the start of the 21st century— until Steve Jobs came along with the Apple iPhone .

While BlackBerry Messenger was extremely popular, with over 80 million users worldwide, the device lacked the new touchscreen functionality and sleek design of the Apple product. From being a market leader, BlackBerry’s market share plummeted to 0.2% by 2016.

10
RadioShack’s downfall

Image: Jelleke Vanooteghem

Not so long ago, RadioShack was a familiar presence on the streets and the go-to place for buying batteries and electronics. But it was that same brick-and-mortar presence, coupled with a reluctance to embrace e-commerce , that ultimately led to its demise .

Eventually, poor profit margins on what they could sell, combined with a loan they couldn’t repay, brought down what was once the go-to place for electronics.

Culture Culture 5 min read

Why does Japan eat KFC for Christmas? The answer will shock you!

Image: Nixx Photography

When you think of fast-food royalty, few figures are as universally recognizable as Colonel Harland Sanders. With his iconic white suit, black string tie, and goatee, his image is plastered across tens of thousands of Kentucky Fried Chicken (KFC) locations around the globe. Yet, behind that grandfatherly smile lies a corporate history filled with drama, secret recipes, and unusual marketing decisions. Here are 10 mindblowing facts about KFC and its legendary founder.

1
A rivalry becomes a business success

Image: Unclear, likely someone from the family of Colonel Sanders, Public domain, via Wikimedia Commons

During the Great Depression, Harland Sanders ran a humble Shell station in Corbin, Kentucky. Back then, business was cutthroat, and Sanders found himself in a bitter feud with Matt Stewart, a rival gas station owner who kept painting over Sanders’ highway signs to redirect traffic. After several warnings went unheard, Sanders marched over to confront Stewart.

When Stewart was caught in the act, a physical confrontation quickly escalated. Stewart drew a pistol and shot a Shell manager who was accompanying Sanders, killing him on the spot. Sanders retaliated by firing back and wounding Stewart, who was later arrested and sentenced to prison for murder. With his main competitor safely behind bars, Sanders was able to expand his service station, perfect his pressure-frying method, and ultimately transform his business into a massive commercial success.

2
The KFC you know today exists thanks to Wendy’s

Image: Pavlovska Yevheniia

Although you may view KFC and Wendy’s as distinct competitors, the reality is that the chicken giant owes its structural identity to Dave Thomas, the founder of Wendy’s. In the 1960s, Thomas worked as a head chef and regional manager for the Colonel’s franchises.

He was a marketing whiz who personally convinced Colonel Sanders to star in his own television commercials, cementing his status as a living mascot. Furthermore, Thomas created the iconic red and white striped bucket design. He became so wealthy from his shares and success at KFC that he used his payout to establish his own burger empire, Wendy’s, in 1969.

3
The secret recipe's security

Image: Patcharaporn Puttipon4289

The legendary blend of "11 herbs and spices" is one of the most famously guarded secrets. Did you know KFC keeps the recipe locked inside a top-secret vault at the corporate headquarters in Louisville, Kentucky?

The vault, encased in thick layers of concrete, is protected by motion sensors, security cameras, and 24/7 guards. To ensure the formula is never leaked, KFC splits the production pipeline: two different companies are hired to mix separate halves of the spice blend. Neither company knows the other's ingredients, and a computer system automatically combines the two halves before the seasoning is shipped out to individual franchises.

4
KFC for Christmas in Japan

Image: Tricky_Shark

In the United States, a Christmas dinner consists of roasted turkey or ham. In Japan, however, Nativity food comes in a cardboard bucket. This wild tradition dates back to 1974, sparked by Takeshi Okawara, the manager of the country's first KFC branch.

After overhearing homesick Western expats lamenting how difficult it was to source a holiday turkey in Japan, Okawara launched the national "Kentucky for Christmas" campaign, which exploded into a cultural phenomenon. Today, an estimated 3.6 million Japanese families celebrate Christmas Eve with KFC, with patrons placing their orders months in advance to avoid long lines.

5
Colonel Sanders hated KFC

Image: WayneRay, CC BY-SA 4.0, via Wikimedia Commons

By 1964, 73-year-old Colonel Snaders felt he was no longer cut out for the pace of corporate life. He sold the Kentucky Fried Chicken company to a group of investors for $2 million, under a contract that allowed the brand to continue using his likeness.

As executives changed the original recipes to cut costs, Sanders grew to hate the food KFC was serving. He began travelling the country, showing up unannounced at franchises to taste the food, throw public tantrums, and openly tell the media that the new gravy tasted like "wallpaper paste" or "sludge". He even attempted to open a rival restaurant and sued KFC for using his image, leading the company to counter-sue him. Eventually, KFC paid him an additional million dollars just to stop making public scenes.

6
KFC Double Down

Image: Boyloso

KFC has never been afraid of pushing nutritional boundaries, but in 2010 they certainly hit another level. The Double Down features bacon, Monterey Jack cheese, and a Colonel's special sauce encased between two seasoned, crispy slabs of fried chicken breast instead of bread buns.

The item sparked a media frenzy, with health advocates calling it a dietary disaster and foodies treating it as a dare. Ultimately, it proved to be a commercial hit. As it turns out, when it comes to extreme fast food, consumers are more than willing to ignore the carbs in favor of deliciousness.

7
That time KFC ran out of chicken

Image: richardjohnson

A fried chicken restaurant running out of its main ingredient sounds like a nightmare, but in 2018, it became real for KFC in the United Kingdom. In an effort to optimize logistics and save money, management switched its delivery contract to DHL. The transition went completely wrong, resulting in a supply chain jam that left over 900 UK locations with no chicken to fry.

Hundreds of stores were forced to shut down temporarily, sparking nationwide outrage, with desperate citizens even calling the police to complain. KFC managed to restore its reputation by leaning into self-deprecating humor, purchasing newspaper advertisements that featured an empty bucket rearranged to read "FCK".

8
The problem with the slogan in Chinese

Image: Patcharaporn Puttipon4289

When international fast food brands began expanding into foreign territories in the late 1980s, errors were very common. KFC experienced this firsthand when it opened its first store in Beijing, China, in 1987. The company wanted to proudly display its world-famous catchphrase, "Finger-Lickin' Good", to tempt local diners.

Unfortunately, due to an oversight in Mandarin translation, the slogan was literally translated to "Eat Your Fingers Off". While the phrase initially startled and amused local consumers, the brand quickly corrected the translation mishap to something more culturally appropriate and appetizing.

9
KFC's video game

Image: Ratana21

Decades after the Colonel’s passing, KFC’s marketing division decided to lean into modern internet subcultures. In 2019, the brand shocked the gaming community by releasing an official, anime-style video game titled I Love You, Colonel Sanders! A Finger Lickin’ Good Dating Simulator.

Developed as a visual novel, the free game places the player in a culinary school alongside a young and handsome romanticized version of Colonel Sanders. The goal of the game is to successfully navigate cooking school battles while attempting to woo the chicken chef. Against all odds, the game became a viral sensation.

10
KFC releases its own console

Image: Pixel-Shot

Following the unexpected success of their video game, KFC’s marketing team announced the KFConsole in 2020. Many assumed it was an April Fool’s joke, but it turned out to be a genuine gaming PC.

The most bizarre feature of the console is its custom "Chicken Chamber". This specialized compartment uses the heat generated by the computer’s internal components to keep pieces of fried chicken warm and crispy while you play video games.

General General 4 min read

Put the pedal to the metal

Mustang, Firebird, and more: 10 classic American cars!

Image: cozmicphotos

It shouldn’t come as a surprise that America loves cars : Our country is synonymous with the freedom to hit the road and drive wherever the wind takes us. In that sense, America has produced its fair share of amazing cars that have transcended their status as mere machines to become full-fledged cultural icons. With that in mind, we have selected 10 American cars that truly defined their respective times, with the hopes of being able to pay homage to all these incredible vehicles. Enjoy!

1
Ford Model T

Image: Matthew Lancaster

We’ll begin this article with the car that started it all. The Model T is considered by historians to be the very first mass-produced and affordable car, thanks to Henry Ford’s incredible innovation with the introduction of the assembly line. In the 1999 "Car of the Century" competition, the Ford Model T was named the most influential car of the 20th century, and with good reason: the creation of this groundbreaking vehicle is considered one of the most revolutionary events in the past few centuries.

2
Ford Mustang

Image: Joey Banks

The Mustang has been Ford’s most famous vehicle since 1964, with new series and models coming up to this day. Just like its name suggests, the Mustang is what is known as a "pony car": Affordable, compact, and, above all, highly styled. However, at the time of its launch, the Mustang was also synonymous with speed, debuting as a safety car in the 1964 Indianapolis 500. Not only that, it won the 1964 Tour de France international rally.

3
Chevrolet Corvette

Image: Deepthi Clicks

Few sports cars are as iconic and instantly recognizable as the Corvette. First introduced in 1953, the Corvette is still manufactured to this day, with its latest generation introduced in 2020. Experts recognize this car for its stylish design, excellent performance, and competitive pricing. These qualities have turned the Corvette into an undisputed American icon.

4
Cadillac ElDorado

Image: Evgeni Adutskevich

In the 1950s, when it came time for Cadillac to name their new luxury car model, they naturally chose to name it after the mythical city of "El Dorado." After all, what can be more luxurious than a legendary Colombian city made entirely of gold? The Eldorado was created to celebrate Cadillac’s "golden" anniversary, but it quickly became this manufacturer’s most popular vehicle, produced for over 50 years until 2002.

5
Jeep Wrangler

Image: Thomas Tucker

During WWII, the U.S. Army introduced the Willys MB, an off-road vehicle also known as the "Jeep." By the end of the war, a civilian-friendly model of the Jeep, known as the "CJ-1", was introduced to the American public with great success. Cut to 40 years later, in 1986, when Jeep introduced its now-iconic Wrangler. Its maneuverability and power were (and still are) only comparable to its comfort and style.

6
Pontiac Firebird

Image: Reinhart Julian

Whenever you see Pontiac’s black and golden phoenix in the hood of a car, you know you are in the presence of one of the most iconic American cars in history. Produced from 1967 to 2002, the Pontiac Firebird was first created as a "pony car" to compete with the Ford Mustang. With 4 different models, the Firebird is definitively synonymous with speed, performance, and, above all, style.

7
Oldsmobile 88

Image: Lisa Bresler

The Oldsmobile 88 is this manufacturer’s best-selling and most famous vehicle, and with good reason. Since its introduction in the 1950s, this full-size car was extremely popular for its lightweight and powerful V8 engine. Not only that, many experts believe that its large and high-performance engine made the 88 the very first muscle car in history.

8
Dodge Charger

Image: Cook aynne

In the late 70s, a now-legendary show called "The Dukes of Hazzard" introduced the world to "them Duke Boys," two cousins who engaged in high-adrenaline adventures through rural Georgia in their trusted Dodge Charger named "General Lee." The popularity of this show made the Charger familiar to America since the high-speed chases showcased by the show allowed the public to see firsthand all the perks the Charger had to offer.

9
Volkswagen Microbus

Image: Ian Usher

So far, we’ve been focusing on cars known for their speed or power, but what about comfort? This isn’t to say that the vehicles we’ve mentioned before are not comfortable, but this entry is known as the go-to car for those seeking to explore the gorgeous landscapes of our country. Since Volkswagen is a German manufacturer, the Microbus is not technically an American car, but let’s be honest: This car has been synonymous with American road trips since its inception.

10
Lincoln Continental

Image: Marty Maguire

In the early 40s, Edsel Ford, son of legendary industrialist Henry Ford, commissioned the construction of a comfortable luxury personal vehicle. The result was the Lincoln Continental , which quickly evolved from that sole prototype into one of the most iconic American cars in history. The name comes from the car’s European "continental" styling elements, like a modern design and a rear-mounted spare tire.

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