General General 3 min read

They have rules too

The president can’t open the White House windows? Here’s why!

Image: Fine Photographics

Being the president of a nation might seem glamorous, and while it comes with a couple of nice benefits, the role is also full of obligations, strict protocols, and surprising restrictions . From accepting luxurious gifts to buying a smartphone or taking a simple walk, here are all the "don’ts" of being a US president!

1
Open the windows

Image: Braden Burson

Yes, you read that right. A sitting US president can’t just get up and open the windows of the White House to enjoy a beautiful day. While there’s no law against it, the protocols state that any action that could pose a security risk to the commander-in-chief must be carefully reviewed and approved by the staff.

2
Go to the cinema

Image: Krists Luhaers

Going to the movies is one of life’s simple pleasures. Unfortunately, if you’re the president, it’s not one of your options. While it’s not officially forbidden, crowded and dark spaces like movie theaters represent serious security risks. Luckily, the White House has its own private screening room, so the president and his family can still enjoy movie night at home.

3
Attend their children’s events

Image: Sincerely Media

You’ll rarely see a president at their kids’ school plays or sporting events. And it’s not because they’re bad parents; it’s because regulations discourage them from attending. With so many people, children, and things happening at the same time, keeping the commander-in-chief safe in those settings is nearly impossible.

4
Buy their own tech devices

Image: appshunter.io

When a new iPhone hits the market, many rush to buy it, but presidents can’t make this decision on their own. Any electronic device, like a smartphone or tablet, could be vulnerable to hacking or espionage. So while presidents can use cell phones, theirs must be secure, vetted, and government-approved.

5
Block people on social media

Image: Julian

And that isn’t the only restriction on cell phones. Presidents who use their social media accounts for official communications are advised not to block people in their official POTUS account, since doing so could be seen as suppressing free speech. On the other hand, they can block users on personal accounts.

6
Go out alone

Image: Warren K. Leffler, Public domain, via Wikimedia Commons

The US president can’t just grab the keys and head out for a walk. Sure, strolls around the White House gardens are fine, but stepping beyond the gates is a different story. Anytime the president leaves the White House, even for a quick walk around the block, the Secret Service must secure the area, plan the route, and provide constant protection. Sounds a little overwhelming, right? But when you’re the commander in chief, safety always comes first!

7
Drive

Image: Jerry Kavan

Ever felt the urge to hop in your car and drive somewhere spontaneously? Well, if you’re the President of the United States, that’s off-limits. Security measures strongly recommend that presidents must always travel in a secure vehicle with a driver and a full security detail. In fact, the last president known to drive alone on the open road was Lyndon B. Johnson (1963-1969).

8
Fly on commercial airlines

Image: The White House, Public domain, via Wikimedia Commons

Just as security protocols strongly discourage the president from driving alone on open roads, flying on commercial airlines is also off-limits. Imagine being hundreds of feet in the air, locked in with strangers; it could be extremely unsafe when you’re the president of the United States. Implementing proper security measures would be too complicated, and with a large presidential staff, there might not even be enough seats for everyone.

9
Accept expensive gifts

Image: Ayana Ames

Presidents receive many, many letters and gifts from the public, but not all of them can be accepted. The US Constitution and federal law require presidents to decline overly expensive gifts, whether they come from foreign leaders or everyday citizens, to prevent any appearance of conflict of interest or corruption.

10
Discard official mail

Image: Wolfgang Vrede

Although it may seem like a harmless, ordinary task, the president can’t just start cleaning out their office or email inbox. All presidential correspondence, physical or digital (even spam!), is considered official government property. It must be processed or archived according to federal records regulations, and discarding anything requires a strict review process.

General General 4 min read

Science usually starts as science fiction

Trip to Mars, anyone? Discover 10 American science fiction authors

Image: RDNE Stock project

It takes a special kind of talent to be a science fiction writer. Whether you are writing about a dystopian future or a utopian one, you are creating a new world with its own rules and systems to guide it. Long before Elon Musk started seriously considering a trip to Mars, science fiction authors were already exploring how this might turn out. Many writers have attempted this genre, but only a few have made a significant impact. The following ten belong to that prestigious group. If you haven’t read any of these authors, we encourage you to do so. Not only is it a lot of fun, but it also fuels your own imagination.

1
Ray Bradbury

Image: Rod Long

Perhaps the most emblematic name in American science fiction, Ray Bradbury was an author and screenwriter best known for his novel Fahrenheit 451 , and his short story collections The Martian Chronicles , and The Illustrated Man .

His works not only imagine what extraterrestrial colonies might be like but also explore how such experiences would affect humans on a deeply personal level. His prose is both poetic and informative, making it accessible to both young and adult readers alike.

2
Philip K. Dick

Image: Filip Filkovic Philatz

If you’ve ever seen the movie Blade Runner or the TV series The Man in the High Castle , then you’ve been exposed to the work of Philip K. Dick. This prolific novelist wrote numerous novels and short stories that explore philosophical and social questions such as the nature of reality, human nature, and characters struggling against illusory environments, monopolistic corporations, and authoritarian governments.

His novel Do Androids Dream of Electric Sheep? was the basis for Blade Runner and his works have earned him countless awards all over the world.

3
William Gibson

Image: Brian McGowan

The creator of the now-ubiquitous term "cyberspace," William Gibson was a speculative fiction writer whose works explore the effects of technology, cybernetics, and computer networks on humans (fans of Black Mirror will likely find this author to their liking).

His first novel, Neuromancer , was credited with revitalizing science fiction literature in the 1980s, and he was described in 1999 as "probably the most important novelist of the past two decades.

4
L. Ron Hubbard

Image: Luna Wang

"While he is now more famous for founding Scientology, L. Ron Hubbard was a genuine science fiction writer who authored works such as Battlefield Earth, To the Stars, Buckskin Brigades, and Death’s Deputy , among other titles.

Hubbard was quite a prolific pulp science fiction and fantasy writer in his early career and, in 1950, he published Dianetics: The Modern Science of Mental Health , establishing organizations to promote and practice Dianetics techniques.

5
Theodore Sturgeon

Image: Rod Long

A critic turned writer, Theodore Sturgeon wrote over 120 short stories, 11 novels, and even a handful of scripts for the original Star Trek television series. His first science fiction novel, More Than Human , won the 1954 International Fantasy Award for that year's best novel.

Though he was not as well known to the general public as contemporaries like Isaac Asimov or Ray Bradbury, Sturgeon gained recognition among readers of mid-20th-century science fiction anthologies. At the height of his popularity in the 1950s, he was the most anthologized English-language author alive.

6
Alfred Bester

Image: Steve Johnson

One of the few writers credited with inventing modern science fiction, according to one of his colleagues, Alfred Bester was an author, TV, radio, and comics scriptwriter, and magazine editor. His novel, The Demolished Man , was the first winner of the Hugo Awards in 1953.

While working as a scriptwriter for DC Comics, he created the supervillain Solomon Grundy and also wrote extensively for television, magazines, and radio.

7
H. P. Lovecraft

Image: Alejandro Piñero Amerio

An author whose work is as famous in the science fiction genre as it is in horror, H. P. Lovecraft was a writer of science fiction, fantasy, horror fiction, and a mixture of all these genres. His most notable work is the Cthulhu Mythos .

Some of his more popular works include The Call of Cthulhu, At the Mountains of Madness, The Shadow over Innsmouth , and The Shadow Out of Time . The central theme of his books is cosmicism, a theory dictating that "there is no recognizable divine presence, such as a god, in the universe, and that humans are particularly insignificant in the larger scheme of intergalactic existence."

8
Frank Herbert

Image: Pierre Bamin

Franklin Patrick Herbert Jr. is best known for writing the best-selling science fiction novel of all time, 1965's Dune , along with its five sequels. He also wrote short stories and worked as a newspaper journalist, photographer, book reviewer, ecological consultant, and lecturer.

His famous saga, set in the distant future and spanning millennia, explores complex themes, such as the long-term survival of the human species, human evolution, planetary science and ecology, and the intersection of religion, politics, economics, sex, and power in a future where humanity has long since developed interstellar travel and colonized thousands of worlds.

9
Ursula K. Le Guin

Image: Karsten Klemme

With a literary career spanning nearly sixty years, Ursula Kroeber Le Guin is another legendary name on this list. She is best known for her works of speculative fiction, including science fiction works set in her Hainish universe and the Earthsea fantasy series.

Frequently described as a science fiction author, Le Guin has also been called a "major voice in American letters," though she once said she would prefer to be known as an "American novelist."

10
Orson Scott Card

Image: Greg Rakozy

The only person to have won a Hugo Award and a Nebula Award in consecutive years, both for his novel Ender’s Game , and its sequel, Speaker for the Dead , Orson Scott Card is a science fiction writer who often features characters with exceptional gifts who make difficult choices with high stakes. Since 1979, he has published over 50 novels and 45 short stories.

During his childhood, Card read children's classics and popular novels, his favorite book being Mark Twain's The Prince and the Pauper . He often refers to works by Robert A. Heinlein and J. R. R. Tolkien as sources of inspiration.

General General 3 min read

Is the customer always right?

These 11 golden rules of customer service are slowly dying, and it’s sad

Image: Frankie Cordoba

Before apps, chatbots, and self-checkout lanes, American customer service followed a quiet code. These unwritten rules shaped how stores, diners, hotels, and service counters operated for decades. Many of these rules aren’t posted on walls or included in training manuals, but customers expect them all the same. Many older Americans still remember a time when good service felt personal, patient, and proudly human.

1
Every customer deserves a warm greeting

Image: Fotos

It might sound strange these days, but there was a time when walking into a store without acknowledgment was once considered bad service . Clerks were expected to smile, make eye contact, and greet customers promptly.

That greeting also set expectations. It told customers help was available and that their presence mattered. For many Americans, being welcomed was just as important as the product itself.

2
Anticipating needs before being asked

Image: SERGEI BEZZUBOV

Good service meant paying attention. A waiter refilled the water before the glasses were empty. A clerk offered assistance before confusion set in. Anticipation showed experience and pride in the job, not pushiness .

Customers noticed these small gestures. They made interactions smoother and more personal, creating the feeling that service was thoughtful rather than reactive or scripted.

3
Quick service shows respect for time

Image: Brad Rucker

Old-school service emphasized quick acknowledgement, even if immediate help wasn’t possible. Letting customers wait without explanation was considered rude . A simple "I’ll be right with you" went a long way.

Speed mattered, but calm mattered more. The goal was efficiency without rushing, making customers feel valued rather than hurried through an interaction.

4
Courtesy is non-negotiable

Image: Vitaly Gariev

"Please" and "thank you" were mandatory words in customer service. These phrases weren’t optional politeness, they were expected standards that showed mutual respect between employee and customer.

Their absence was noticeable. Courtesy made transactions feel human and cooperative, reminding customers they were being served by people and not being processed by a system.

5
Eye contact means attention

Image: Petr Sevcovic

Maintaining eye contact was a core part of service etiquette. It showed that the employee was listening and engaged , not distracted or indifferent. Customers felt acknowledged simply by being looked at.

Avoiding eye contact suggested boredom or disinterest. In traditional service culture, body language carried as much weight as spoken words.

6
Know the product by heart

Image: Lefteris kallergis

Employees were expected to know their products or menus thoroughly. Having to constantly check references or ask others weakened customer confidence and slowed service.

Product knowledge signaled competence and pride . Customers trusted businesses more when employees spoke clearly and confidently about what they sold.

7
Personal conversations stay private

Image: Vitaly Gariev

Chatting about personal matters within earshot of customers was strongly discouraged. Service time belonged to the customer, not coworkers’ off-duty lives .

This rule reinforced focus and professionalism. Customers expected attention, not background noise that suggested distraction or disinterest.

8
Complaints are handled calmly

Image: Amir mohammad jafari

Arguing with customers was seen as a failure of service. Employees were trained to listen first, apologize when appropriate, and resolve issues without defensiveness .

Even when customers were wrong, maintaining calm preserved dignity of both sides. The goal was always resolution, never confrontation.

9
Regular customers are remembered

Image: Vitaly Gariev

Recognizing repeat customers by name or preference was common practice . It made people feel valued and turned routine visits into familiar experiences.

This personal recognition built loyalty long before reward cards existed. Customers returned because they felt known, not tracked.

10
Cleanliness is godliness

Image: Alexander Mils

A clean counter or dining area signaled care and attention. Customers assumed that if visible areas were clean, unseen operations were handled in the same manner .

Cleanliness wasn’t just decorative, it was reassuring. It quietly communicated reliability and professionalism.

11
Customer privacy is sacred

Image: Taylor Davidson

What happened during a transaction stayed there . Discussing customers outside the interaction was considered extremely unprofessional and disrespectful.

Trust was part of the service experience. Customers expected discretion, especially in smaller communities where word traveled quickly.

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